# Ausbildung zum Hotelfachmann / Hotelfachfrau (m/w/d)

**Company**: Accor
**Location**: Munich, BY
**Job type**: full-time
**Category**: Hospitality
**Industry**: Hospitality

**Apply**: https://jobs.smartrecruiters.com/Accor/744000153727529-ausbildung-zum-hotelfachmann-hotelfachfrau-m-w-d-?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/ausbildung-zum-hotelfachmann-hotelfachfrau-m-w-d-624f6f0a-492/

## Description

Are you looking for a varied training programme where you can take responsibility from the start? Do you enjoy working with people, work independently and want to get to know different hotels? Then you're in the right place with us!

We are looking for trainees to train as hotel specialists at our two hotels, Mercure Hotel München Schwabing and Mercure Hotel München am Olympiapark, starting in February.

During your training, you'll learn about the various areas of hotel life and gain a comprehensive insight into the hotel industry. You'll learn about:

- Front Office: As the first point of contact for our guests, you'll accompany them throughout their stay. You'll learn everything about check-in and check-out, process reservations, create offers and ensure that our guests feel welcome.

- Service & Breakfast: You'll be in the thick of things when our guests start their day. You'll take care of preparing and supervising our breakfast area, ensure a smooth process and learn how to handle orders, storage and our bar service.

- Housekeeping: You'll get an insight into the processes behind the scenes and learn what matters when it comes to cleanliness and quality in the hotel. You'll assist with checking our guest rooms and public areas.

- Administration & Management: The organisational side of the hotel industry is also part of your training. You'll support administrative tasks, learn about our daily routines and get insights into commercial processes and the tasks of hotel management.

- Bankett & Events: Since our two hotels don't have their own banquet or event area, you'll have the opportunity to get to know this area in one of our sister hotels.

We expect you to be reliable, think along and be eager to take things into your own hands. You should:

- Enjoy working with people and dealing with guests

- Be open, friendly and service-oriented

- Work independently and reliably

- Be responsible and able to organise yourself well

- Be willing to get involved and not shy away from practical tasks

- Work well in a team and be prepared to get to know different areas

- Be keen to develop yourself and learn new things

In return, we offer you:

- 13th salary and monthly 4% allowance

- Voluntary annual bonus of up to 6% of your annual salary

- €50 monthly subsidy for public transport or internet

- Your own tablet including access to Microsoft Office 365

- Employee meals

- Discounts and benefits with over 800 partners through Corporate Benefits

- Worldwide discounts in Accor hotels with your Accor Heartist Card

- Access to the Accor Academy Learning platform

- Participation in Accor Welcome Days and Orientation Day

- Opportunity to participate in the Future Talent Award

- A varied training programme in two hotels and insights into another Accor hotel

- A small, personal team with short decision-making paths and plenty of room for initiative

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## Skills

### Required
- communication skills
- organisational skills
- teamwork
- time management

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Source: [Apply at jobs.smartrecruiters.com](https://jobs.smartrecruiters.com/Accor/744000153727529-ausbildung-zum-hotelfachmann-hotelfachfrau-m-w-d-?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)