# Program Manager, OMX SOTO

**Company**: Chime
**Location**: Remote, USA
**Work arrangement**: remote
**Experience**: senior
**Job type**: full-time
**Salary**: $116,000-$160,000 USD
**Category**: Operations
**Industry**: Finance

**Apply**: https://job-boards.greenhouse.io/chime/jobs/8895837002?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_623ce1d3-7c2

## Description

Chime is seeking a Program Manager to join its Strategic Operations and Transformation Office (SOTO) within the Operations and Member Experience (OMX) organisation.

The Program Manager will act as a "GM for hire",partnering directly with executive program owners and cross-functional leaders to drive a rotating portfolio of mission-critical initiatives selected by senior leadership.

Responsibilities:

- Lead end-to-end ownership of OMX's highest-priority strategic initiatives, delivering measurable business impact through exceptional program leadership.

- Bring structure to ambiguity by developing clear execution plans, aligning stakeholders, and driving complex initiatives from strategy through delivery with minimal oversight.

- Anticipate risks, proactively adapt to changing business priorities, and ensure programs remain on track through thoughtful planning, governance, and operational rigor.

- Build compelling, data-driven narratives and executive communications that drive alignment, influence decision-making, and accelerate progress across the organisation.

- Partner directly with senior leaders and cross-functional teams to drive accountability, solve complex operational challenges, and deliver scalable solutions that advance OMX's strategic priorities.

- Continuously observe how teams across OMX operate, identifying patterns, inefficiencies, and opportunities beyond assigned programs.

- Champion a culture of continuous improvement by introducing scalable operating mechanisms, strengthening program governance, and helping teams execute with greater speed, clarity, and efficiency.

Requirements:

- 5+ years of experience in Strategy, Business Operations, Program Management, Management Consulting, Member Experience, or a related field.

- Exceptional program management skills with a proven ability to design simple, scalable solutions for complex business problems and lead initiatives from strategy through execution.

- Outstanding written and verbal communication skills, with experience developing executive-level communications and presenting to senior leaders across the organisation.

- Demonstrated success leading highly cross-functional initiatives and influencing outcomes without direct authority.

- Strong analytical and problem-solving skills, including experience using Looker, Tableau, Power BI, or similar tools to inform decisions and measure business outcomes.

- Experience identifying and implementing AI, automation, and scalable process improvements that increase operational efficiency and enable teams to focus on high-value work.

Benefits:

- Competitive salary ($116,000-$160,000 USD)

- Bonus(es) and competitive equity

- Comprehensive health, financial, and wellbeing benefits

- Generous vacation policy and company-wide paid days off

- 1% of time off to support local community organisations

- Annual wellness stipend

- Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents

- Access to family planning reimbursement

## Skills

### Required
- program management
- strategy
- business operations
- management consulting
- member experience
- Looker
- Tableau
- Power BI
- AI
- automation

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/chime/jobs/8895837002?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)