# Customer Support Executive

**Company**: Zego
**Location**: London
**Work arrangement**: hybrid
**Job type**: full-time
**Category**: Customer Service
**Industry**: Insurance

**Apply**: https://jobs.ashbyhq.com/zego/ffa8fbb3-a6f2-48ec-bb71-8e306babd4ba?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_61fc89f7-7f0

## Description

At Zego, we're on a mission to revolutionise insurance with AI-driven technology.

As a Customer Support Executive, you will assist customers by phone, email, and live chat, providing professional support and ensuring customer satisfaction.

Key responsibilities include:

- Handling sales and support-related enquiries

- Building productive relationships with customers

- Responding promptly to customer inquiries

- Developing in-depth knowledge of Zego's products

- Inputting customer information into an in-house system

To succeed in this role, you will need:

- Experience in a high-performing, target-driven call centre environment

- A focus on customer experience and advocacy

- Ability to multitask, prioritise, and manage time effectively

- Adaptability to change and a willingness to learn

- Ability to attend the London office for training and work 37.5 hours remotely between 8am-7pm, Monday-Sunday

Zego offers a range of benefits, including:

- Market-competitive salary

- Annual performance bonus

- Share options

- Private medical insurance

- Pension and generous holiday allowance

- £1,000 a year for transport or learning

- Cutting-edge systems and tools

We're an equal opportunity employer, valuing diversity and promoting inclusivity.

## Skills

### Required
- customer service
- communication
- time management
- adaptability

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Source: [Apply at jobs.ashbyhq.com](https://jobs.ashbyhq.com/zego/ffa8fbb3-a6f2-48ec-bb71-8e306babd4ba?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)