# Interiors Consultant (Retail Sales Assistant) - Soho Home, Central London

**Company**: Soho Home
**Location**: London, England
**Work arrangement**: onsite
**Job type**: full-time
**Category**: Retail
**Industry**: Retail

**Apply**: https://job-boards.greenhouse.io/sohohouseco/jobs/4996625101?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_61cb9263-a66

## Description

We are seeking an enthusiastic and customer-focused individual to join our Soho Home retail team in Central London as an Interiors Consultant (Retail Sales Assistant).

As a team member, you will be committed to providing professional service to customers and maintaining outstanding product knowledge.

**Main Duties**

- Deliver exceptional, personalised service to create memorable experiences and build customer loyalty.

- Greet and engage customers warmly, offering attentive and professional support throughout their visit.

- Share confident product knowledge, including materials, styles, and availability in-store and online.

- Suggest suitable alternatives when items are unavailable, ensuring a seamless customer journey.

- Understand individual customer needs and provide tailored recommendations.

- Use strong service skills to drive conversions and support sales goals.

- Contribute to daily and weekly sales targets while keeping customer satisfaction as the top priority.

- Stay aware of best- and slow-selling products to guide recommendations and improve sales.

- Maintain excellent knowledge of the Soho Home brand, products, and seasonal collections.

- Handle customer queries with professionalism or refer to management when needed.

- Keep displays well-stocked and ensure the shop floor meets cleanliness and presentation standards.

- Quickly and efficiently retrieve stock from back-of-house as needed.

- Provide feedback to managers on customer preferences and product performance.

**Requirements**

- Proven experience in a similar role within a high-end interiors or lifestyle retail store.

- A genuine passion for interiors, design, and home styling, with a confident approach to discussing colours, styles, and trends.

- Professional, confident, and customer-focused, ensuring every interaction reflects the high standards of our brand.

- Creative flair and a natural ability to inspire customers with styling ideas and product recommendations.

- Excellent communication skills – honest, open, and constructive – with both customers and team members.

- Flexible and adaptable, able to respond positively to the evolving needs of the retail environment.

- A true team player, ready to support colleagues and contribute to a positive store culture.

- Experience in furniture and lighting sales is highly advantageous.

**Benefits**

- Discounts at Soho House globally, as well as Soho Home and Cowshed.

- Soho Friends Membership.

- Enhanced Pension Scheme.

- In conjunction with Soho Impact, take 3 days paid a year to support a charity of your choice.

- Cookhouse & House Tonic: Our Cookhouse & House Tonic programmes offer unique food and drink trainings, events and opportunities to inspire and educate.

- Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.

- Generous Retail Discount.

- Retail Commission.

## Skills

### Required
- interiors
- design
- home styling
- customer service
- sales
- product knowledge

### Nice to have
- furniture sales
- lighting sales

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/sohohouseco/jobs/4996625101?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)