# Manager, Solutions Architecture - Platforms (Chicago)

**Company**: Stripe
**Location**: Chicago, IL
**Work arrangement**: hybrid
**Experience**: senior
**Job type**: full-time
**Category**: Engineering
**Industry**: Finance

**Apply**: https://job-boards.greenhouse.io/stripe/jobs/8175667?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_61bd553f-f51

## Description

## Job Overview

We're seeking a Manager, Solutions Architecture - Platforms to lead our team in Chicago. Stripe is a financial infrastructure platform for businesses, serving millions of companies worldwide.

## About The Team

The Platforms Solutions Architecture Team partners with users to realise their full potential through prescriptive solutions that drive growth and success. As a manager, you will lead, build, and mentor a world-class pre-sales engineering team to grow the existing user base through upsells, cross-sells, and cosells.

## Responsibilities

- Business and technical thought leader able to partner and drive the strategy and execution plan for the segment, working with cross-functional partners

- Recruit, hire, lead, retain, and coach a world-class pre-sales team

- Align with a leader for your segment to understand trends and share insights for Stripe's leadership and product teams

- Nurture and be the role-model of a positive outlook, can-do attitude, and growth mindset, while leading and keeping the SAs motivated in a fast-paced and ever-changing environment

- Define and drive success for your team by empowering them to nurture and grow existing business through upsells and cross-sell motions

- Partner closely with Sales, Marketing, and Technical Teams to develop joint go-to-market initiatives that drive positive user experience and outcomes while driving revenue retention and growth

- Executive engagement skills and presence, with an ability to establish strong relationships with key decision-makers and build credibility at all levels

- Serve as an executive champion and lead EBCs with key customers

- Maintain a strong internal relationship with the product teams and champion the voice of our users and customers to influence product direction and feature priorities

- Drive collaboration across teams to influence and unify stakeholders at all levels of the organisation

- Lead and support the team in complex evaluations, problem-solving, and challenging customer environments

- Build processes to measure the performance and impact of the Solutions Architecture Team and ensure that the team is optimised to meet rapidly evolving business needs

- Stay current on industry trends and competitive dynamics, and leverage this knowledge to shape strategy around user engagements

- Represent Stripe at industry events and conferences, customer business reviews, and contribute to new ideas and industry best practices

- Act as an escalation point for pre-sales and post-sales technical issues that arise

## Minimum Requirements

- At least 3+ years of pre-sales leadership experience

- 10+ years' experience within a technical sales / consulting / implementation / GTM function

- A track record of building and leading world-class solution architecture / engineering teams ideally in a SaaS or usage-based businesses

- Energy, enthusiasm, and passion for making customers successful

- Previous technical sales experience with APIs and / or payments industry experience

- Strong executive presence and ability to foster deep relationships with our users

- Bachelor's degree or equivalent military experience required

- Willingness to travel approximately 25% of the time to engage with customers and collaborate with internal teams

- Bonus - Experience working with SaaS Platform business models

## Skills

### Required
- pre-sales leadership
- technical sales
- solution architecture
- SaaS
- API
- payments industry

### Nice to have
- SaaS Platform business models

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/stripe/jobs/8175667?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)