# Customer and Trading Manager - Nightshift

**Company**: Sainsbury's Supermarkets Ltd
**Location**: Manchester, Lancashire
**Work arrangement**: onsite
**Experience**: senior
**Job type**: full-time
**Salary**: From £31,700 + £4,500 Premium
**Category**: Retail
**Industry**: Retail

**Apply**: https://hdhe.fa.em3.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX/job/400094205?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/customer-and-trading-manager-nightshift-61bc3f13-8b2/

## Description

As a Customer and Trading Manager - Nightshift at Sainsbury's Supermarkets Ltd in Manchester, Lancashire, United Kingdom, you will lead a team overnight to deliver all replenishment activities across the store whilst getting stuck in yourself to prioritise deliveries, organise the warehouse and replenish shelves.

The salary for this role is from £31,700 + £4,500 Premium.

Responsibilities:

- Leading a team overnight to deliver all replenishment activities across the store

- Running a full store operation on your own overnight, being responsible for the full shift and the safety and wellbeing of colleagues in store

- Making sure that standards are brilliant come morning so we're ready to serve our customers

- People management is a big part of the role, managing performance and capability, conducting disciplinaries and ensuring scheduling and pay are accurate.

Requirements:

- A track record of delivering brilliant customer service and coaching colleagues to do the same

- Experience of leading a team in a fast-paced, customer-facing environment

- Operational leadership skills

- Demonstrated success in meeting or exceeding KPIs

- Has managed employee relations issues, including performance and absence management

Benefits:

- Discount card – 10% discount off on your shopping at Sainsbury's, Argos, Tu and Habitat after four weeks

- An annual bonus scheme based on our, and your, performance

- Free food and hot drinks provided for Colleagues in all our stores

- Generous holiday entitlement, maternity and paternity leave

- Pension – we'll match 4-7.5% of your pension contributions

- Sainsbury's share scheme – build up an investment at discounted rates

- Wellbeing support – access to emotional support, counselling, legal and financial advice

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## Skills

### Required
- customer service
- team management
- operational leadership
- KPI management
- employee relations

### Nice to have
- nightshift working
- high-volume operational environment

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Source: [Apply at hdhe.fa.em3.oraclecloud.com](https://hdhe.fa.em3.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX/job/400094205?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)