# AV Support Engineer

**Company**: IT Infrastructure
**Location**: New York, New York
**Work arrangement**: onsite
**Experience**: senior
**Job type**: full-time
**Salary**: $100,000 to $175,000
**Category**: IT
**Industry**: Finance

**Apply**: https://mlp.eightfold.ai/careers/job/755957962685?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_619a632f-23f

## Description

We are seeking an experienced AV Support Engineer to join our team at Millennium in New York.

As an AV Support Engineer, you will play a critical role in ensuring the smooth operation of our audiovisual systems and unified communications technology.

Responsibilities:

- Lead audiovisual project builds from requirements gathering and design review through installation, commissioning, and Day 1 operational handoff

- Conduct site surveys and field assessments for new builds, renovations, and office fit-outs, documenting room requirements, technology standards, user expectations, and integration needs

- Develop and manage project timelines, milestones, deliverables, punch lists, and deficiency resolution to support successful project delivery

- Review and validate audiovisual design packages, including system schematics, elevations, cable schedules, and bills of materials

- Coordinate on-site installation activities with general contractors, electricians, low-voltage cabling teams, and furniture vendors to ensure infrastructure readiness

- Provide hands-on support for conference room, event space, and backend audiovisual infrastructure, including troubleshooting, repair, preventative maintenance, and daily readiness checks

- Coordinate and operate audiovisual setups for live and hybrid events, including town halls, webinars, training sessions, meetings, and presentations

- Partner with Engineering, Facilities, and IT teams on upgrades, changes, and new solutions; serve as an escalation point for complex issues and provide feedback on recurring operational needs

Requirements:

- 5+ years of experience supporting audiovisual and unified communications technology

- Proficiency with conferencing and collaboration platforms, including Webex, Zoom, Microsoft Teams, and Google Meet

- Strong experience supporting room-based conferencing systems, including Cisco TelePresence and Room Series, DTEN, Zoom Rooms, and Microsoft Teams Rooms

- Expertise with audiovisual control systems, DSPs, and peripheral devices, including Crestron, QSC, Lightware, and Shure

- Knowledge of audiovisual networking technologies, including IP-based AV, video over IP, and audio networking

- Experience managing audiovisual inventory, asset tracking, procurement workflows, and project documentation, including scopes of work, bills of materials, as-built drawings, and commissioning checklists

- Strong communication, stakeholder management, and customer service skills, with the ability to support senior leaders, external vendors, and high-visibility projects under pressure

- Bachelor’s degree in Computer Science or a related field, or equivalent professional experience; experience in financial services, corporate AV environments, Cisco voice and video infrastructure, construction coordination, or AV certifications is a plus

The estimated base salary range for this position is $100,000 to $175,000, which is specific to New York and may change in the future. Millennium pays a total compensation package which includes a base salary, discretionary performance bonus, and a comprehensive benefits package.

## Skills

### Required
- Webex
- Zoom
- Microsoft Teams
- Google Meet
- Cisco TelePresence
- Room Series
- DTEN
- Zoom Rooms
- Microsoft Teams Rooms
- Crestron
- QSC
- Lightware
- Shure
- IP-based AV
- video over IP
- audio networking

### Nice to have
- financial services
- corporate AV environments
- Cisco voice and video infrastructure
- construction coordination
- AV certifications

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Source: [Apply at mlp.eightfold.ai](https://mlp.eightfold.ai/careers/job/755957962685?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)