# Systems Administrator

**Company**: Shield AI
**Experience**: mid
**Job type**: full-time
**Salary**: Pay within range listed
**Category**: IT
**Industry**: Technology

**Apply**: https://jobs.lever.co/shieldai/a35b0a46-bcd5-486d-b9b1-41ae1548ca8b?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_61665755-2eb

## Description

The Systems Administrator is responsible for supporting, securing, and optimizing enterprise IT operations. This includes end-user system support, infrastructure maintenance, IT asset lifecycle management, and leadership of junior team members.

Responsibilities:

- Provide hands-on desktop, server, and systems administration support for Windows and Linux environments.

- Install, configure, and troubleshoot hardware and software issues across end-user devices and server systems.

- Administer user accounts, access control, and group policies using Active Directory and Azure AD.

- Manage IT assets throughout their lifecycle: procurement, deployment, support, and decommissioning.

- Ensure proper inventory control, software licensing compliance, and asset tracking using IT asset management tools.

- Generate reports on hardware/software usage, compliance, and asset depreciation for internal and audit needs.

- Lead and mentor junior administrators and support staff; contribute to technical documentation and team training.

- Participate in on-call rotation and perform maintenance activities outside business hours as required.

- Collaborate with infrastructure, network, and security teams to support enterprise IT operations and incident response.

Requirements:

- 3+ years of experience in systems administration or enterprise desktop support roles.

- Strong proficiency in Windows and Linux operating systems.

- Experience with Active Directory, Azure AD, and identity/access management tools.

- Knowledge of networking fundamentals (TCP/IP, DNS, DHCP) and endpoint security practices.

- Familiarity with IT asset management platforms (e.g., SNIPE, JSM, JIRA).

- Ability to participate in an on-call rotation and off-hours maintenance windows.

- Strong documentation, troubleshooting, and customer service skills.

- Excellent communication and collaboration across technical and non-technical teams.

Preferred Qualifications:

- 5+ years of IT experience, with at least 2 years in a senior or mentoring capacity.

- Experience with Microsoft Endpoint Manager (Intune), JAMF, and scripting in PowerShell.

- Working knowledge of ITIL practices related to change, incident, and asset management.

- Previous experience in asset lifecycle planning and procurement strategy.

- Experience supporting remote and hybrid work environments.

- Industry certifications (e.g., CompTIA, Microsoft, ITIL, Cisco) are a plus.

Additional Information:

- Full-time regular employee offer package: Pay within range listed + Bonus + Benefits + Equity

- Temporary employee offer package: Pay within range listed above + temporary benefits package (applicable after 60 days of employment)

## Skills

### Required
- Windows
- Linux
- Active Directory
- Azure AD
- IT asset management
- Networking fundamentals
- Endpoint security

### Nice to have
- Microsoft Endpoint Manager (Intune)
- JAMF
- PowerShell
- ITIL practices
- Asset lifecycle planning
- Procurement strategy

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Source: [Apply at jobs.lever.co](https://jobs.lever.co/shieldai/a35b0a46-bcd5-486d-b9b1-41ae1548ca8b?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)