# Revenue Operations Analyst

**Company**: Freshfields US LLP
**Location**: New York
**Experience**: senior
**Job type**: full-time
**Salary**: $120,000 to $140,000
**Category**: Finance
**Industry**: Consulting

**Apply**: https://freshfields.wd3.myworkdayjobs.com/en-US/FBD_101/job/New-York/Revenue-Operations-Analyst-4_R-08767?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_611b3a23-ca2

## Description

The Revenue Operations Analyst is a senior, partner-facing role responsible for end-to-end ownership of the revenue lifecycle across an assigned portfolio of partners and matters.

Acting as a strategic advisor, the Revenue Operations Analyst combines commercial insight, financial oversight, and operational execution to optimize revenue performance, drive realization, and enhance cash flow.

This role is built on a “single point of accountability” model,one individual owning the process from matter inception through billing and collection,while developing trusted relationships with partners and influencing key financial decisions.

**Strategic Partner Relationship Management**

- Serve as the primary financial advisor to assigned partners, building strong, trusted relationships at a senior level

- Coordinate matter inception and ongoing matter maintenance, including review of matter setup details, billing rates, eBilling matter IDs, client billing requirements, and client name/address accuracy to ensure compliance with engagement terms and billing guidelines.

- Partner with Pricing and Rates teams to ensure matters are correctly configured in 3e and applicable eBilling platforms prior to invoice submission.

- Lead structured WIP, billing, and AR review discussions, providing clear recommendations and driving decisions

- Influence partner behavior through data-driven insights on realization, billing strategy, and collections

- Anticipate risks and opportunities across the partner portfolio and proactively recommend solutions

- Act as a thought partner on client-specific strategies, including complex billing arrangements, fee structures, and dispute resolution

**End-to-End Revenue Ownership**

- Own the full revenue lifecycle: budget validation, WIP management, proforma generation, billing, and collections

- Ensure timely and accurate billing aligned with engagement terms, client guidelines, and internal controls

- Drive billing discipline and accountability, ensuring matters are billed promptly and efficiently

- Oversee AR strategy, including escalation of aged balances and coordination of collection efforts

- Maintain full visibility over portfolio performance, ensuring no revenue leakage

**Commercial & Financial Leadership**

- Provide advanced financial analysis at the matter and partner level, including realization, margin, and working capital metrics

- Advise on rate strategy, discounts, and fee arrangements, ensuring alignment with firm and client expectations

- Support partners in navigating complex financial scenarios (e.g., budget overruns, write-offs, alternative fee arrangements)

- Translate financial data into clear, actionable insights that drive decision-making

**Operational Oversight & Execution**

- Update and maintain the forecast file for each assigned partner

- Lead the proforma-to-invoice process, ensuring high-quality outputs and efficient turnaround times

- Coordinate across billing/eBilling, and AR teams to ensure seamless execution

- Ensure compliance with client billing guidelines, eBilling requirements, and internal policies

- Resolve complex billing issues, including rejections, disputes, and system-related challenges

- Manage the monthly accrual process for assigned partners and matters, including preparation, analysis, tracking, and communication of accrual estimates and revenue recognition updates.

- Monitor matter financial performance and proactively identify issues related to rates, budgets, realization, collections, eBilling compliance, and matter profitability.

**Process Improvement & Governance**

- Identify and implement process improvements to enhance efficiency, accuracy, and scalability

- Establish and enforce best practices across the revenue cycle

- Maintain high-quality data integrity across financial systems

- Contribute to the development of reporting frameworks and performance dashboards

**Qualifications & Experience**

- Degree in Finance, Accounting, Business, or equivalent experience

- 5+ years of experience in legal billing, revenue management, or professional services finance

- Demonstrated experience working directly with senior stakeholders or partners

- Strong understanding of complex billing structures, e-billing platforms, and client guidelines

**Key Skills & Competencies**

- Executive Presence: Ability to influence and advise senior partners with confidence and credibility

- Ownership Mindset: End-to-end accountability with a proactive, solutions-driven approach

- Commercial Acumen: Deep understanding of profitability, pricing, and revenue drivers

- Relationship Management: Strong interpersonal skills with the ability to build trust and drive alignment

- Analytical Expertise: Advanced Excel and financial analysis capabilities

- Operational Excellence: Ability to manage complexity while maintaining accuracy and efficiency

## Skills

### Required
- Financial analysis
- Commercial acumen
- Relationship management
- Operational excellence
- Executive presence

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Source: [Apply at freshfields.wd3.myworkdayjobs.com](https://freshfields.wd3.myworkdayjobs.com/en-US/FBD_101/job/New-York/Revenue-Operations-Analyst-4_R-08767?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)
