# Manager, Product Innovation- Insurance Benefits

**Company**: Mastercard
**Location**: Purchase, New York
**Experience**: senior
**Job type**: full-time
**Salary**: $150,000 - $254,000 USD
**Category**: Product Management
**Industry**: Finance

**Apply**: https://mastercard.wd1.myworkdayjobs.com/en-US/CorporateCareers/job/Purchase-New-York/Manager--Product-Innovation--Insurance-Benefits--NAM-Cardholder-Services_R-293606?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_610e2faf-7bc

## Description

The Manager, Product Innovation is responsible for identifying, developing, and advancing innovative strategies that differentiate Mastercard's cardholder insurance benefits and drive business growth.

Key Responsibilities:

- Identify and develop innovative product concepts, features, and value propositions that differentiate insurance offerings in the marketplace.

- Monitor insurance, fintech, payments, travel, and consumer benefit trends to uncover opportunities for growth and competitive advantage.

- Conduct market research, competitive analysis, and customer insight activities to understand evolving cardholder needs.

- Partner with product, operations, sales, account management, legal, and insurance partners to evaluate and advance new ideas.

- Build business cases and strategic recommendations for new products, enhancements, and service innovations.

- Assess emerging technologies, digital experiences, and service models that can improve customer value and engagement.

- Support the development and execution of pilots, proof-of-concepts, and new product launches.

- Develop a deep understanding of Mastercard's insurance benefits business by partnering closely with the Director, Insurance Benefits and cross-functional teams.

- Build expertise in the operational, economic, and customer experience drivers of insurance benefits, including claims processes, benefit administration, insurer relationships, customer engagement, and program performance.

- Lead the development of the long-term innovation strategy and roadmap for insurance products.

- Analyze insurance product performance and market dynamics to identify opportunities for expansion and optimization.

- Champion a culture of innovation by bringing forward new thinking and challenging conventional approaches.

Qualifications:

- Bachelor's degree in Business, Marketing, Finance, Insurance, or a related field.

- 5+ years of experience in product management, product development, strategy, innovation, consulting, insurance, financial services, or related disciplines.

- Demonstrated ability to evaluate market opportunities and translate insights into business recommendations.

- Strong analytical, problem-solving, and strategic thinking skills.

- Excellent communication and presentation skills, with the ability to influence stakeholders at multiple levels.

- Experience leading cross-functional initiatives and driving results in a matrixed environment.

- Experience in insurance, benefits, payments, banking, travel services, or adjacent industries is preferred.

What We're Looking For:

- A passion for innovation and creating differentiated customer experiences.

- Curiosity about and/or experience with the insurance industry and a desire to learn how cardholder insurance benefits are designed, delivered, and managed.

- An entrepreneurial mindset with the ability to transform ideas into actionable opportunities.

- Strong research, analytical, and strategic thinking capabilities.

- Comfort navigating ambiguity and identifying opportunities in evolving markets.

- Ability to balance creativity with commercial, operational, and regulatory considerations.

- A collaborative team player who can build relationships across functions and influence without direct authority.

- A self-starter who is eager to learn, challenge conventional thinking, and drive meaningful change.

Success Measures:

- Development and advancement of new product concepts and innovation opportunities.

- Increased differentiation and competitiveness of the insurance product portfolio.

- Identification of new revenue streams and growth opportunities, including consumer-pay offerings.

- Successful execution of pilots, product enhancements, and innovation initiatives.

- Strong stakeholder engagement and cross-functional collaboration.

- Measurable contribution to business growth, customer value, and portfolio expansion.

## Skills

### Required
- product management
- innovation
- strategy
- analytical skills
- communication skills

### Nice to have
- insurance
- benefits
- payments
- banking
- travel services

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Source: [Apply at mastercard.wd1.myworkdayjobs.com](https://mastercard.wd1.myworkdayjobs.com/en-US/CorporateCareers/job/Purchase-New-York/Manager--Product-Innovation--Insurance-Benefits--NAM-Cardholder-Services_R-293606?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)