# Business Manager

**Company**: Charlotte Tilbury
**Location**: Saffron Walden, England
**Experience**: senior
**Job type**: full-time
**Category**: Retail
**Industry**: Other

**Apply**: https://jobs.workable.com/view/asLNirPXQBnM9bricmpEE6/business-manager-in-saffron-walden-at-charlotte-tilbury?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_610e1a16-697

## Description

We are seeking a dynamic and inspirational Business Manager to lead and engage a team with the unique Tilbury vision. As a Business Manager, you will act as the ultimate Charlotte Tilbury ambassador and play a key role in driving sales success, leading a team, and creating magical customer experiences.

Responsibilities:

- Weekly and monthly productivity reporting to the Retail Manager

- Driving sales success through motivation of the team to hit daily and monthly KPI targets

- Leading a team through daily briefs, performance 121 meetings, and general line management

- Monthly rota scheduling, payroll budgeting, and forecasting

- Working and liaising with host store partners and senior stakeholders

- Monitoring stock levels and providing proactive counsel to the Retail Manager on stock lines

- People planning and ongoing talent management and succession planning of the team

- Creating a positive and cooperative team culture in store

- Owning the end-to-end recruitment process in your store

- Identifying the training needs of the team and providing feedback about advancement in opportunity areas

- Driving and building your business KPI performance to achieve market-leading results

- Ensuring the best customer experience is being delivered

- Owning your counter metrics and unlocking the steps that need to be taken to manage future risks and opportunities

- Thinking limitlessly with your plan for the calendar year

- Proposing plans, events, and other limitless activity to unlock commercial success

- Adhering to health and safety guidance in the workplace

- Executing flawless grooming standards

Requirements:

- Retail management experience

- A genuine passion for the beauty industry

- Commercial acumen

- People management experience

- Strategic planning experience

Benefits:

- Structured induction programme – Charlotte’s Magic Academy

- Structured career development

- Exclusive launches of new products

- Access to Tilbury Treats – our rewards platform

- Life assurance, birthdays off work, team sales incentives, and more

## Skills

### Required
- retail management
- commercial acumen
- people management
- strategic planning

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Source: [Apply at jobs.workable.com](https://jobs.workable.com/view/asLNirPXQBnM9bricmpEE6/business-manager-in-saffron-walden-at-charlotte-tilbury?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)