# Shop and Spa Supervisor

**Company**: Lush
**Location**: London
**Work arrangement**: onsite
**Job type**: Full-time
**Category**: Retail
**Industry**: Cosmetics

**Apply**: https://lush.pinpointhq.com/en/postings/b0960b23-4106-4a69-880d-3c5c10f5d4fb?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_60ee1083-7bf

## Description

Diversity matters at Lush, where we're building a brand that represents the people of the world.

As a Shop and Spa Supervisor, you'll play a vital role in delivering exceptional customer service and crafting standout experiences throughout the year.

Key Responsibilities:

- Lead and motivate the sales team to deliver exceptional customer service

- Engage with customers and provide tailored product recommendations

- Maintain a clean and visually appealing shop floor

- Support the store manager in achieving sales targets

- Organise and contribute to in-store events and customer celebrations

- Provide training and development for team members

- Lead the store effectively in the absence of the store manager

- Ensure health and safety standards are followed

- Seek opportunities for personal development

Skills, Knowledge & Expertise:

- Customer Service

- Management Skills

- Teamwork

- Communication

Benefits:

- Holiday allowance

- 50% discount on Lush products and spa treatments

- Profit-based bonus

- Complimentary spa treatment

- Pension scheme

- Paid day off for your birthday

- Cycle to work scheme

- Discounted rail and bus season tickets

- Employee assistance programme

- 6 months of full pay for parental leave (primary caregiver must qualify for SMP)

- Flexible working

- Tailored gender affirming care

## Skills

### Required
- Customer Service
- Management Skills
- Teamwork
- Communication

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Source: [Apply at lush.pinpointhq.com](https://lush.pinpointhq.com/en/postings/b0960b23-4106-4a69-880d-3c5c10f5d4fb?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)