# Credit and Collections Manager

**Company**: Databricks
**Location**: Bengaluru
**Experience**: senior
**Job type**: full-time
**Category**: Finance
**Industry**: Technology
**Wikidata**: https://www.wikidata.org/wiki/Q18350420

**Apply**: https://job-boards.greenhouse.io/databricks/jobs/8756138002?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_60b9a285-d94

## Description

This Manager role within Databricks' Credit & Collections organisation is responsible for driving credit strategy, strategic customer collections, AR performance, and complex escalations across a high-growth, usage-based Data/AI business.

The role combines financial and commercial judgment with hands-on customer engagement, functional oversight of collection operations, and governance of the outsourced collections model.

Key responsibilities include:

- Leading the Credit & Collections function for an assigned scope within Databricks

- Owning credit assessment, risk reviews, credit limits, payment terms, credit holds/releases, and exception management

- Making credit recommendations and decisions within delegated authority

- Personally managing collections strategy and executive-level escalations for strategic and high-value customers

- Leading resolution of complex disputes, contractual payment issues, and commercially sensitive collection matters

- Translating AR and credit trends into actionable insights for Finance leadership

- Managing the Accenture collections engagement and partnering with Sales, Customer Success, RevOps, Legal, Billing, and Finance leadership

Requirements include:

- Bachelor's degree in Finance or Accounting

- 12+ years of progressive experience across Credit & Collections

- Proven experience in credit risk assessment, collections strategy, and managing strategic or high-value customer relationships

- Strong understanding of usage-based and subscription billing models, commercial contracts, and associated credit risks

- Demonstrated experience owning AR KPIs, collection targets, CEI, DSO, ageing, cash forecasting, write-offs, and bad debt/reserve analysis

- Experience operationalising credit policies, approval frameworks, and risk mitigation strategies

- Strong analytical capability with the ability to translate large datasets into clear financial and risk insights

- Advanced Excel and strong ERP/reporting systems experience

- Exceptional communication, negotiation, and stakeholder management skills

## Skills

### Required
- credit risk assessment
- collections strategy
- financial analysis
- commercial contracts
- ERP systems
- Excel

### Nice to have
- AI
- automation
- process transformation
- SAP
- NetSuite
- Salesforce

---

Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/databricks/jobs/8756138002?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)