# Manager, Business Administration

**Company**: Mastercard
**Location**: Pune, India
**Experience**: senior
**Job type**: full-time
**Category**: Human Resources
**Industry**: Finance

**Apply**: https://mastercard.wd1.myworkdayjobs.com/en-US/CorporateCareers/job/Pune-India/Manager--Business-Administration_R-292708-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_60a83bda-2fe

## Description

The Global Business Solutions Center is a team of 1,200+ professionals that deliver services and solutions to all Mastercard business units and regions.

We are looking for a Culture Program Manager to lead the GBSC Culture Network. You will influence and inspire a global community of employees, volunteers, and leaders while driving programs that enhance employee engagement, learning and development, onboarding, and social impact.

**Responsibilities**

- Lead the GBSC Culture Network, including volunteer recruitment, governance, planning, and success measurement across committees

- Drive culture initiatives that support employee engagement, onboarding, learning and development, and social impact

- Partner with committee leaders, sponsors, and subject matter experts to develop and execute programs globally

- Create compelling communications and presentations that promote culture, drive participation, and showcase impact

- Track participation and engagement metrics, analyze employee feedback, and recommend improvements

- Support town halls, panel discussions, and other internal communications events

- Align GBSC culture initiatives with broader Mastercard priorities and serve as a GBSC culture ambassador internally and externally

**Requirements**

- Experience leading culture, employee engagement, internal communications, or employee experience programs

- Strong written and verbal communication skills with the ability to simplify complex topics and influence diverse audiences

- Excellent project and program management skills with the ability to manage multiple priorities simultaneously

- Strong executive presence and stakeholder management skills

- Ability to analyze data and translate insights into meaningful recommendations

- Skilled storyteller with an eye for visual communications

- Strong relationship builder who collaborates effectively across organizational levels

- Detail oriented, innovative, and continually seeking new ways to improve employee experience through process improvements, automation, and AI

- Bachelor’s degree in communications, business, or related field; advanced degree preferred

## Skills

### Required
- internal communications
- event planning
- project management
- employee engagement
- learning and development
- onboarding
- social impact

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Source: [Apply at mastercard.wd1.myworkdayjobs.com](https://mastercard.wd1.myworkdayjobs.com/en-US/CorporateCareers/job/Pune-India/Manager--Business-Administration_R-292708-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)