# Audiovisual Service Technician (Senior or Lead)

**Company**: The Boeing Company
**Location**: Herndon, VA
**Work arrangement**: onsite
**Experience**: senior
**Job type**: full-time
**Salary**: $119,850.00 - $162,150.00
**Category**: Facilities & Maintenance
**Industry**: Aerospace & Defence

**Apply**: https://boeing.wd1.myworkdayjobs.com/en-US/EXTERNAL_CAREERS/job/USA---Herndon-VA/Audiovisual-Service-Technician--Senior-or-Lead-_JR2026523614-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_60a11ccd-9be

## Description

Boeing Defense, Space & Security (BDS) / Intelligence Systems (IS) is seeking a motivated and self-starting Audiovisual Service Technician (Senior or Lead) to join our team in Herndon, VA.

The Audiovisual Service Technician will provide end-user training, troubleshooting, and issue resolutions to various government customers and work closely with AV engineers, AV installation technicians, and other team members to ensure a smooth end-user experience of all AV systems.

**Position Responsibilities:**

- Perform onsite AV system troubleshooting, maintenance, and repair to ensure high levels of operational readiness

- Provide meeting and event support, including set-up, in-meeting assistance, and post-event breakdown or support

- Perform preventative maintenance and daily AV system checks

- Provide technical support to end-users in person or by phone

- Maintain and update system documentation and troubleshooting guides in Confluence, Jira, or other ticketing systems

- Provide AV system user training

- Escalate problems to Boeing Engineering staff and collaborate on troubleshooting for issue resolution

- Complete and maintain training certificates from manufacturers and industry associations

- Ensure maximum issue resolution in minimum time to meet Service Level Agreements

- Attend daily Boeing engineering and operations & maintenance meetings

- Ensure compliance with establishing change management processes for system updates or changes

- Maintain professional demeanor while troubleshooting issues within high-pressure settings with senior officials

**Basic Qualifications (Required Skills/Experience):**

- Active TS/SCI U.S. Security Clearance and current Counterintelligence Polygraph (CIP)

- 5+ years of related work experience or an equivalent combination of education and experience

- Current, valid driver's license required

- Ability to travel to various job sites as needed, sometimes using company vehicle

- Experience with installing and troubleshooting audiovisual systems such as Biamp, QSC, Cisco, Crestron, Extron, Thinklogical, etc.

**Preferred Qualifications (Desired Skills/Experience):**

- 10+ years of related work experience or an equivalent combination of education and experience

- Formal education in Electronics or related field

- AVIXA CTS certification

- Manufacturer certifications or experience in Biamp, QSC, Cisco, Crestron, Extron, Thinklogical, etc.

**Pay & Benefits:**

- Competitive base pay and variable compensation opportunities

- Eligible employees can enroll in a variety of benefit programs, including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and more

- Summary pay range for Senior (Level 4): $119,850.00 - $162,150.00

- Summary pay range for Lead (Level 5): $146,200.00 - $197,800.00

## Skills

### Required
- Biamp
- QSC
- Cisco
- Crestron
- Extron
- Thinklogical
- Audiovisual systems
- Troubleshooting
- Maintenance
- Repair

### Nice to have
- AVIXA CTS certification
- Manufacturer certifications
- Electronics
- Formal education

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Source: [Apply at boeing.wd1.myworkdayjobs.com](https://boeing.wd1.myworkdayjobs.com/en-US/EXTERNAL_CAREERS/job/USA---Herndon-VA/Audiovisual-Service-Technician--Senior-or-Lead-_JR2026523614-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)