# Salesforce Project Manager

**Company**: Salesforce
**Experience**: senior
**Job type**: full-time
**Category**: Customer Service
**Industry**: Technology

**Apply**: https://salesforce.wd12.myworkdayjobs.com/en-US/External_Career_Site/job/India---Hyderabad/Salesforce-Project-Manager_JR354366?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_5fd6b40b-dc3

## Description

As a Salesforce Project Manager (Individual contributor), you will lead & own the end-to-end delivery of global, outcomes Salesforce implementations using Agile methodologies and modern, AI-enabled delivery practices.

**What We Expect**

- End-to-End Salesforce Delivery & Financial Ownership: Own the complete Salesforce delivery lifecycle, managing scope, timelines, risks, resourcing, and dependencies while ensuring high-quality outcomes and protecting Sold vs. Delivered margins.

- Agile Delivery Leadership: Lead Agile delivery using frameworks such as Scrum and SAFe, driving sprint execution, backlog prioritisation, delivery predictability, and high-performing cross-functional Salesforce teams.

- Program Planning & Roadmap Management: Develop and manage integrated project plans and delivery roadmaps, ensuring transparent progress reporting, risk visibility, and dependency management across the engagement lifecycle.

- Stakeholder & Executive Management: Drive stakeholder alignment through effective communication, executive reporting, governance forums, and proactive escalation management in complex, global environments.

- Quality Governance & Delivery Excellence: Establish and enforce delivery governance, standards, and best practices, ensuring compliance, quality benchmarks, and continuous improvement across projects.

- Resource & Budget Management: Plan and optimise project resourcing, manage budgets and forecasts, track financials, and mitigate delivery and financial risks throughout the engagement.

- AI-Driven Productivity Enhancement: Encourage the strategic adoption of authorised AI technologies to boost team efficiency and optimise overall project delivery cycles.

- Core Industry & Domain Specialization: Direct experience leading complex, end-to-end digital transformation programs across key global industries, including Financial Services, Healthcare, Life Sciences, Manufacturing, Retail, and Consumer Goods.

- Timezone flexibility: Timezone flexibility to ensure comprehensive support and alignment with global customer needs.

**Requirements**

- 10+ years of total experience in the IT industry, with 5+ years delivering Salesforce projects.

- Proven experience managing Salesforce implementations across Sales Cloud, Service Cloud, Experience Cloud and/or Industry clouds.

- Strong understanding of the Salesforce delivery lifecycle, with the ability to collaborate effectively with Architects and Technical Leads (hands-on configuration is not required).

- Demonstrated ability to communicate clearly, confidently, and assertively with senior stakeholders and executives.

- Salesforce Certifications (any one): Sales Cloud Consultant, Service Cloud Consultant, Experience Cloud Consultant.

- Project / Agile Management Certification (any one): PMP, PMI-ACP, SAFe Agilist, PRINCE2, CSM, or PSM.

- Hands-on experience with project management and collaboration tools such as JIRA, Azure DevOps (ADO), MS Project, Smartsheets, Google Workspace.

- Awareness and practical exposure to AI-enabled delivery tools (e.g., Gemini, Notebook LM) and an Agentic Delivery mindset.

- Willingness to travel on a need basis.

**Benefits** When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best.

## Skills

### Required
- Salesforce
- Agile
- Project Management
- Communication
- Leadership
- Financial Management
- AI

### Nice to have
- MuleSoft
- Salesforce Data Cloud
- Agentforce Specialist or Legend certifications

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Source: [Apply at salesforce.wd12.myworkdayjobs.com](https://salesforce.wd12.myworkdayjobs.com/en-US/External_Career_Site/job/India---Hyderabad/Salesforce-Project-Manager_JR354366?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)