# Executive, Retail (Sales)

**Company**: Ninja Van
**Location**: Kuala Lumpur
**Work arrangement**: onsite
**Experience**: executive
**Job type**: full-time
**Category**: Sales
**Industry**: Logistics & Supply Chain

**Apply**: https://jobs.lever.co/ninjavan/1f4c9c3a-52e4-4b02-aa32-bb2a86acd3be?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_5fd33dcf-69f

## Description

Ninja Van is seeking an Executive, Retail (Sales) to join their team in Kuala Lumpur, Malaysia. As a tech-enabled logistics company, Ninja Van provides hassle-free delivery services for businesses of all sizes across Southeast Asia.

### Job Responsibilities

- Proactively scout, identify, and approach potential shippers and SMEs within the retail area.

- Conduct direct selling through walk-ins, cold outreach, field canvassing, and business visits.

- Build a strong sales pipeline through aggressive prospecting and continuous follow-ups.

- Pitch Ninja Van services confidently and tailor solutions to customer needs.

- Work closely with Area Manager to push regional sales initiatives and maximize conversion.

- Achieve individual sales targets for revenue, parcel volume, and shipper acquisition.

- Maintain daily tracking of leads, visits, and sales performance.

- Execute sales campaigns, promotions, and product pushes as assigned.

- Upsell and cross-sell to maximize revenue from new and existing customers.

- Take ownership of results and continuously seek ways to grow accounts and expand share.

- Provide onboarding guidance to new shippers (dashboard, product selection, billing basics).

- Ensure customers understand core NV services and value propositions clearly.

- Maintain positive relationships to encourage repeat shipments and increased usage.

- Gather customer insights and escalate sales-related feedback.

- Maintain accurate and timely documentation of all sales activities.

- Ensure data accuracy in lead logs, pipeline updates, and customer information.

- Submit daily/weekly updates to Area Manager.

### Job Requirements

- Minimum Diploma in Business, Marketing, Sales, or related field.

- Minimum 1–3 years of direct sales, field sales or business development experience (logistics, FMCG, retail sales preferred).

- Fluent in English & Bahasa Malaysia (Mandarin is an added advantage).

- Proven track record in hunting, cold acquisition, and achieving sales targets.

- Strong hunter mindset, hungry for sales, driven, and persistent.

- Not afraid to approach new customers and initiate conversations.

- High confidence in pitching, negotiation, and closing deals.

- Resilient, self-motivated, and able to handle rejection positively.

- Strong interpersonal and communication skills.

## Skills

### Required
- Business
- Marketing
- Sales
- English
- Bahasa Malaysia
- Mandarin

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Source: [Apply at jobs.lever.co](https://jobs.lever.co/ninjavan/1f4c9c3a-52e4-4b02-aa32-bb2a86acd3be?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)