# Senior Principal Engineer – eCommerce

**Company**: GlaxoSmithKline
**Location**: Bengaluru
**Experience**: senior
**Job type**: full-time
**Category**: Engineering
**Industry**: Healthcare

**Apply**: https://gsk.wd5.myworkdayjobs.com/en-US/GSKCareers/job/Bengaluru-Luxor-North-Tower/Senior-Principal-Engineer--E-commerce_448767?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_5fbc8dca-4bc

## Description

We are seeking a Senior Principal Engineer – eCommerce to lead engineering delivery for GSK Direct, GSK's B2B eCommerce platform that enables healthcare professionals to purchase GSK vaccines and pharmaceuticals in the US and international markets.

This is a hands-on engineering leadership role: you will manage the vendor technical leads and drive a multi-disciplinary DevOps team of SAP Commerce Cloud, Composable Storefront, UI, and QA engineers.

**Key Responsibilities:**

**1. Engineering Leadership & Platform Ownership**

- Own the technical health, roadmap execution, and engineering quality of the GSKDirect-US and GSKDirect-Global eCommerce platforms built on SAP Commerce Cloud and SAP Composable Storefront.

- Serve as the design authority for commerce solutions, approving designs across OCC APIs, B2B commerce, SSO, ERP integrations and Backoffice.

- Make build-vs-configure decisions that favor out-of-the-box SAP capabilities, reduce technical debt, and keep the platform upgrade-ready.

- Implement and enforce ITMS controls, ensuring compliance, audit readiness, and operational excellence in a regulated environment.

**2. Vendor Management & Delivery Oversight**

- Manage and direct the vendor technical leads, DevOps scrum teams of SAP Commerce, Composable Storefront, UI, and QA engineers.

- Own sprint delivery across 3–4 week agile cycles: backlog grooming, story analysis, estimation, sprint planning, reviews, and retrospectives, and hold vendor teams accountable for quality, velocity, and commitments.

- Lead daily scrum with GSK leads and business stakeholders, removing blockers and making timely technical decisions.

- Track vendor performance against SLAs and KPIs, and drive corrective actions and resourcing decisions with the supplier.

- Foster a “One Team” culture across GSK, onshore, and offshore team members built on collaboration, support, and accountability.

**3. Hands-on SAP Commerce Cloud & Headless Commerce Expertise**

- Provide technical direction on SAP Commerce Cloud environment management and deployments.

- Guide the headless storefront architecture on SAP Composable Storefront and Angular, including SSR, lazy loading, performance optimization, accessibility, and reusable component and design-system patterns.

- Lead code quality through GitHub pull request reviews, coding standards, unit testing expectations, and secure development practices.

- Drive root cause analysis of complex production issues.

**4. Strategic Partnerships & Business Alignment**

- Partner with the GSK Business Product Owner and business stakeholders to translate commercial needs into scalable technical solutions and a prioritized roadmap.

- Align with enterprise architecture, security, and integration teams within a federated architecture model.

- Influence roadmap and investment decisions by providing technical insights, feasibility assessments, and effort estimates.

**5. Innovation & Continuous Improvement**

- Modernize engineering practices: CI/CD pipelines, test automation, release management, and environment strategy on CCv2.

- Drive AI-assisted engineering across the vendor DevOps team.

- Apply AI-driven monitoring to detect anomalies in site performance, checkout and order flows.

- Plan and lead SAP Commerce Cloud and Composable Storefront/Angular version upgrades.

**Required Qualifications:**

- 15+ years of software engineering experience, including 6+ years building enterprise eCommerce platforms on SAP Commerce Cloud.

- 5+ years leading engineering teams, including managing vendor/SI technical leads and onshore–offshore delivery models.

- Deep hands-on expertise in SAP Commerce Cloud: Java/J2EE, Spring, OCC APIs, ImpEx, CronJobs, Backoffice, ASM, PCM/OMS, and CCv2 deployments.

- Strong experience with headless commerce architecture and SAP Composable Storefront on Angular.

- Experience delivering B2B commerce capabilities: company accounts and roles, customer-specific catalogs and pricing, approvals, checkout, order status, SSO, and ERP integration.

- Proven track record running agile delivery: sprint planning, estimation, backlog management, and release management with Jira, Confluence, and GitHub.

- Experience with CI/CD, code review practices, and production monitoring and troubleshooting.

- Experience managing ITMS controls, security, and compliance in a regulated environment.

- Excellent communication and stakeholder management skills.

## Skills

### Required
- Application Integrations
- Application Programming Interface (API) Security
- Artificial Intelligence (AI)
- CI/CD
- Cloud Engineering
- Configuration Management (CM)
- Database Management
- Data Engineering
- Data Integration
- Front-End Development
- Internet of Things (IoT)
- Mobile Development
- RESTful API Design
- SAP Hybris
- SAP Hybris B2B Commerce
- Security System Design
- Software Development Life Cycle (SDLC)
- Version Control
- Web Development

### Nice to have
- Experience in Pharma, Healthcare, or Life Sciences industries
- Experience with multi-country/multi-site commerce
- Hands-on experience using AI/GenAI

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Source: [Apply at gsk.wd5.myworkdayjobs.com](https://gsk.wd5.myworkdayjobs.com/en-US/GSKCareers/job/Bengaluru-Luxor-North-Tower/Senior-Principal-Engineer--E-commerce_448767?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)