# Senior Business Manager, PG&C and Legal COO

**Company**: HSBC Technology & Services (USA) Inc.
**Location**: New York, New York
**Work arrangement**: hybrid
**Experience**: senior
**Job type**: full-time
**Salary**: $265,001 to $275,001 per year
**Category**: Finance
**Industry**: Finance

**Apply**: https://portal.careers.hsbc.com/careers/job/563774612123996?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_5fba97e5-bc0

## Description

We are seeking a Senior Business Manager, PG&C and Legal COO to provide strategic support to the PG&C and Legal COO. You will act as a strategic thought partner to the Executive on tactical and long-term matters, including business planning and priority setting.

Key responsibilities:

- Leverage data and analytics to generate insights for decision-making and operational improvements.

- Prepare for Quarterly Business Reviews aligned with strategic priorities.

- Support annual financial planning as needed.

- Build strategic outsourcing models for the team.

- Support organizational design work, including any recruiting activities.

- Facilitate internal communications and People-related processes across the team.

- Streamline internal processes and workflows to boost efficiency, productivity, and scalability.

- Ensure that all staff and activities across the global team comply with all internal global policies, compliance, and audit requirements.

Requirements:

- Bachelor's degree in Business Administration, Finance, or a related field.

- 8 years of progressive post-baccalaureate related work experience.

- 7 years of experience in managing projects, data analysis and visualization, financial planning and cost management, process optimization, and creating location strategies.

- 6 years of experience in developing organisational design and leading communications and trainings.

- 4 years of experience developing and supporting employee experience strategies.

- 3 years of experience in product management, ServiceNow, low-code and no-code software solutions, and identifying opportunities to improve employee experiences based on AI innovation.

- 2 years of experience in a multi-jurisdictional, regulated, matrixed financial services organisation and developing AI strategy or initiatives.

Benefits:

- Competitive salary ($265,001 to $275,001 per year).

- Telecommuting permitted up to 50%.

- Robust Wellness Hub.

- Tailored professional development opportunities.

- Industry-leading volunteerism policy.

- Generous matching gift program.

- Comprehensive program of immersive Sustainability and Climate Change Initiatives.

## Skills

### Required
- data analysis
- financial planning
- process optimization
- organisational design
- product management
- ServiceNow
- low-code and no-code software solutions
- AI strategy

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Source: [Apply at portal.careers.hsbc.com](https://portal.careers.hsbc.com/careers/job/563774612123996?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)