# Field Support Associate – Assisted Voluntary Return (AVR) - (G5)

**Company**: International Organization for Migration (IOM)
**Location**: Monrovia, Liberia
**Work arrangement**: onsite
**Experience**: mid
**Job type**: contract
**Category**: Operations
**Industry**: Non-Profit

**Apply**: https://fa-evlj-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1001/job/23891?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
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## Description

The International Organization for Migration (IOM) in Liberia is working in close collaboration with the Government of Liberia, United Nations (UN) agencies, Civil Society Organisations (CSOs), and international partners to address the complex migration, humanitarian, and development challenges exacerbated by decades of conflict, displacement, and instability.

Under the overall supervision of the Chief of Mission (CoM) and the direct supervisor of the Protection Officer, the Field Support Associate – Assisted Voluntary Return (AVR) will be responsible and accountable for providing technical, administrative, and operational support for the proper implementation of the Global Assisted Voluntary Return (GAVR) programme in Liberia.

## Responsibilities

- Coordinate migrants-facing field assistance under the GAVR project across the pre-departure, departure, and post-arrival phases.

- Coordinate pre-departure arrangements for migrants, including collection and verification of required documentation, travel documents, and exit permits.

- Provide operational assistance to migrants during departure and airport procedures.

- Provide appropriate assistance to migrants with specific needs throughout the return process.

- Maintain individual beneficiary files and movement-related documentation.

- Coordinate with units and departments and beneficiaries on pre-departure formalities.

- Conduct field visits and duty travel as required to support AVR operations.

## Qualifications

### Required Qualifications and Experience

- Bachelor’s degree in Social Sciences, International Relations/Affairs, Research, Law, or a related field from an accredited academic institution with three years of relevant professional experience; or,

- High School diploma with five years of relevant professional experience.

- Experience in migration management, refugee resettlement, humanitarian assistance, logistics, transportation, field operations, or related areas;

- Experience in protection case management (including for survivors GBV and human trafficking, children at risk) in humanitarian or migration contexts;

- Experience working directly with migrants, refugees, asylum seekers, deported migrants, or vulnerable populations is desirable;

### Skills

- Knowledge of IOM and Inter-agency protection standards and operational guidelines, including IOM Case Management Guidelines.

- Knowledge of MiMOSA is a strong asset;

- Strong interpersonal skills, ability to interact respectfully with migrants with trauma or complex needs;

- Strong interpersonal and teamwork skills;

- Ability to deliver assistance in challenging conditions; adaptability and good judgment;

- Good written and verbal communication skills;

- Proficiency in MS Office (Word, Excel), tools used for case management.

### Languages

- Fluency in English is required (oral and written).

- Working knowledge of another official UN language (Arabic, Chinese, French, Russian, and Spanish) is desirable.

## Skills

### Required
- Migration management
- Refugee resettlement
- Humanitarian assistance
- Logistics
- Transportation
- Field operations
- Protection case management
- MS Office
- Interpersonal skills

### Nice to have
- MiMOSA
- French
- Spanish
- Arabic
- Chinese
- Russian

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