# Equity Derivatives Sales Support - Analyst/Associate

**Company**: Commercial & Investment Bank
**Location**: Kwun Tong, Kowloon
**Job type**: full-time
**Category**: Sales
**Industry**: Finance

**Apply**: https://jpmc.fa.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1001/job/210798742?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/equity-derivatives-sales-support-analyst-associate-5f9b9f56-a8a/

## Description

We are seeking an Equity Derivatives Sales Support Analyst/Associate to join our team in Kwun Tong, Kowloon, Hong Kong. As a key member of the Equities Derivatives Middle Office team, you will be responsible for delivering daily client service and support post-trade activities across equity derivatives sales operations.

Your main responsibilities will include:

- Providing daily client service by responding to inquiries, processing requests, and troubleshooting issues

- Supporting post-trade sales operations activities and maintaining a strong control mindset in day-to-day execution

- Identifying, escalating, and resolving risks that could cause financial or reputational impact

- Contributing to change management activities, including stakeholder communications and transition support during operational changes

- Maintaining working knowledge of relevant products and applicable industry practices and regulations

- Partnering with sales, trading, and business management teams to support new business initiatives and help design appropriate controls and processes

- Participating in process improvement and automation initiatives to enhance service delivery and operational efficiency

To be successful in this role, you will need:

- At least 3 years of experience in a client service role within a financial institution

- Demonstrated ability to influence stakeholders and communicate clearly with internal partners and external clients

- Experience supporting change management activities, including communications and stakeholder impact mitigation

- Proficiency with digital tools and a willingness to learn and adopt emerging technologies that impact business operations

Preferred qualifications include:

- Ability to assess processes and recommend improvements to quality, control, and efficiency

- Experience contributing to continuous improvement initiatives that enhance client experience

- Experience in client-facing roles working across multiple business areas and/or functions to deliver results

- Ability to prioritize, work independently, and manage multiple tasks in a fast-paced environment

- Knowledge of equity derivatives products, including over-the-counter (OTC) options, equity swaps, accumulators/decumulators, and retail structured products

- Knowledge of front-to-back operations processes, including confirmations, settlements, and regulatory reporting, and ability to facilitate issue resolution across teams

- Experience in a middle office function supporting equity derivatives

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## Skills

### Required
- client service
- change management
- digital tools
- equity derivatives
- financial institution

### Nice to have
- process improvement
- continuous improvement
- client-facing
- prioritization
- equity derivatives products
- front-to-back operations processes
- middle office function

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Source: [Apply at jpmc.fa.oraclecloud.com](https://jpmc.fa.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1001/job/210798742?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)