# Server Operations Lead

**Company**: GDIT
**Location**: Austin, TX
**Work arrangement**: remote
**Experience**: senior
**Job type**: full-time
**Salary**: $114,750 - $155,250
**Category**: IT
**Industry**: Technology

**Apply**: https://gdit.wd5.myworkdayjobs.com/en-US/External_Career_Site/job/Any-Location--Remote/Server-Operations-Lead_RQ230337?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_5f8e9b10-f34

## Description

As a Server Operations Lead supporting the Department of Veteran Affairs (VA), you will oversee accessibility compliance across VA's server environments, ensuring all system interfaces, documentation, and administrative workflows meet Section 508, WCAG 2.0 AA, and federal ICT requirements.

You will lead governance and validation activities for server tools, dashboards, configuration documentation, and operational procedures, ensuring compatibility with assistive technologies and alignment with VA accessibility standards.

Responsibilities:

- Manage accessibility testing cycles, documentation conformity, compliance dashboards, and recurring reporting

- Refine workflows, improve documentation structure, streamline accessibility checks, and embed ICT requirements into daily hosting and server lifecycle operations

- Coordinate across service lines to ensure server operations remain aligned, efficient, and fully compliant

- Partner directly with VA leadership and accessibility program offices to deliver compliance reviews, reports, and recommendations

- Drive continuous improvement across server operations by identifying accessibility gaps, updating SOPs, enhancing controls, supporting automation, modernizing documentation, and strengthening enterprise accessibility practices

Requirements:

- Bachelor's degree or equivalent and 5 years of experience

- Experience leading server operations, infrastructure processes, or compliance activities in enterprise IT environments

- Demonstrated expertise in accessibility compliance, Section 508, WCAG 2.0 AA, or federal ICT standards

- Strong understanding of ITSM, service delivery, hosting operations, and enterprise-class process governance

- Ability to evaluate server documentation, interfaces, workflows, and system outputs for accessibility, completeness, and accuracy

- Experience developing compliance plans, audit artifacts, dashboards, and corrective-action processes

- Excellent written, analytical, and stakeholder communication skills

- Ability to collaborate across platform engineering, operations, and federal organizations

Desired Qualifications:

- Experience supporting VA, federal agencies, or regulated environments

- Section 508 Trusted Tester certification, ITILv4, Six Sigma, or similar credentials

- Familiarity with VA Section 508 requirements, accessibility testing tools, and federal compliance frameworks

- Experience with enterprise reporting tools, accessibility audits, and performance analytics

## Skills

### Required
- Accountability
- Federal Compliance
- Operational Procedures
- ITSM
- service delivery
- hosting operations
- enterprise-class process governance
- accessibility compliance
- Section 508
- WCAG 2.0 AA
- federal ICT standards

### Nice to have
- Section 508 Trusted Tester certification
- ITILv4
- Six Sigma
- VA Section 508 requirements
- accessibility testing tools
- federal compliance frameworks
- enterprise reporting tools
- accessibility audits
- performance analytics

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Source: [Apply at gdit.wd5.myworkdayjobs.com](https://gdit.wd5.myworkdayjobs.com/en-US/External_Career_Site/job/Any-Location--Remote/Server-Operations-Lead_RQ230337?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)