# Ambassador

**Company**: JLL
**Location**: Hong Kong, SAR, China
**Work arrangement**: onsite
**Job type**: full-time
**Category**: Hospitality
**Industry**: Real Estate

**Apply**: https://jll.wd1.myworkdayjobs.com/en-US/jllcareers/job/Hong-Kong-SAR-China/Customer-Services-Officer_REQ540548?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_5f884683-40c

## Description

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world-class services, advisory, and technology for our clients.

We are seeking an Ambassador to support the Manager in supervising a team of Ambassadors for the handover of new developments. The successful candidate will manage and coordinate pre-handover preparation works, takeover/handover of units, and follow up on defect rectification works.

Responsibilities:

- Support the Manager in supervising a team of Ambassadors for handover of new developments

- Manage and coordinate pre-handover preparation works, takeover/handover of units, and follow up on defect rectification works

- Follow up on defects list, queries, and complaints raised from the owners

- Coordinate with contractors in handling owner's defect rectification work

Requirements:

- Degree in Hospitality Management or related field

- Experience in hospitality or clubhouse would be a definite advantage

- Customer-oriented, with excellent interpersonal and communication skills

- Interested in meeting/taking to different kinds of people, a good listener, and willing to tackle customers' needs

- Excellent command of both spoken and written English and Chinese

- Hands-on PC skills

Location: On-site – Hong Kong, SAR, China

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## Skills

### Required
- Hospitality Management
- Communication
- Interpersonal skills
- English
- Chinese
- PC skills

### Nice to have
- Experience in hospitality or clubhouse

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Source: [Apply at jll.wd1.myworkdayjobs.com](https://jll.wd1.myworkdayjobs.com/en-US/jllcareers/job/Hong-Kong-SAR-China/Customer-Services-Officer_REQ540548?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)