# Welcome Coordinator

**Company**: Oak Street Health
**Location**: Cleveland, OH
**Job type**: full-time
**Salary**: $17.00 - $28.46
**Category**: Healthcare
**Industry**: Healthcare

**Apply**: https://cvshealth.wd1.myworkdayjobs.com/en-US/CVS_Health_Careers/job/OH---Cleveland/Welcome-Coordinator_R1093123?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/welcome-coordinator-5f0201e1-b70/

## Description

The Welcome Coordinator at Oak Street Health creates an inclusive environment for patients and makes a positive first and last impression. The role involves performing administrative tasks, such as scheduling appointments, managing phone calls, and updating patient information.

**Core Responsibilities:**

- Welcoming patients and guests

- Conducting visit check-in and assisting patients with required forms

- Collecting co-pays

- Updating patient information and making changes in electronic medical record platform

- Scheduling/rescheduling appointments within electronic medical records platform

- Managing phone lines by answering, taking messages, and conducting outbound calls as instructed

- Managing faxes in the electronic fax platform

- Maintaining the cleanliness of the Welcome and Community Room areas

- May be required to float to other centers in the region on an infrequent basis

- Other duties as assigned

**Requirements:**

- Strong computer skills and basic knowledge of Google Suite

- Professional phone etiquette

- Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities served (where necessary)

- US work authorization

**Preferred Qualifications:**

- Experience in customer service setting

- Some college

**Benefits:**

- Medical, dental, and vision coverage

- Paid time off

- Retirement savings options

- Wellness programs

- Other resources, based on eligibility

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## Skills

### Required
- Google Suite
- professional phone etiquette
- Spanish
- Polish
- Russian
- US work authorization

### Nice to have
- customer service experience
- some college

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Source: [Apply at cvshealth.wd1.myworkdayjobs.com](https://cvshealth.wd1.myworkdayjobs.com/en-US/CVS_Health_Careers/job/OH---Cleveland/Welcome-Coordinator_R1093123?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)