# Waiter - The Seven Seas Group **Company**: Princesscruises **Location**: Central America **Work arrangement**: onsite **Experience**: senior **Job type**: fixed term contract **Category**: Hospitality **Industry**: Travel **Apply**: https://princesscruises.pinpointhq.com/en/postings/a03f3690-fbbc-4a43-9638-5288e6c34430?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply **Canonical**: https://yubhub.co/jobs/job_5ec8ae4c-0f7 ## Description JOB SUMMARY By joining our team as a Waiter, you will be responsible for providing exceptional service to our guests in a fast-paced and dynamic environment. As a key member of our restaurant team, you will be expected to maintain high standards of service, quality, and cleanliness at all times. RESPONSIBILITIES - Creates a comfortable, elegant atmosphere by always preparing table settings and maintaining service stations in accordance with all company standards. - Understands the food and beverage menus and actively upsells and makes recommendations based on guest preferences and dietary needs. - Manages orders for assigned areas using on-board tools and technology. - Delivers food and beverages as requested, on time, in the correct service order and according to brand standards. - Ensures service procedures are followed during meal times, including clearing and cleaning tables to brand standards. - Cultivates a memorable connection with each guest by always showing genuine interest during service and remaining fully engaged throughout the cruise. - Always observes and identifies guest preferences and adapts service accordingly, anticipating guest needs. - Understands the facilities, product and service expectations of their area and promptly rectifies any deficiencies that would negatively impact the guest experience. - Utilizes expertise and knowledge of the ship's food and beverage outlets and their respective operating hours to provide flexible options for individual guest preferences. - Maximizes wine and beverage sales by presenting relevant choices in an inviting manner and using Medallion Class tools to deliver a personalized experience. - Ensures that orders are recorded promptly and accurately through the on-board POS system. - Promotes Specialty Dining venues to enhance the guest dining experience and strives to exceed set targets. - Sensitively executes sales promotions and special event notifications as directed by the Restaurant Manager and Director of Restaurant Operations without interfering with the guest's dining experience. SKILLS, KNOWLEDGE & EXPERTISE - Minimum of three years fine dining experience as a Waiter or Restaurant Supervisor in a large hospitality setting (Luxury Hotels/Resorts). - Good knowledge of fine dining service standards and international cuisine. - Good knowledge of wine is also required. - Fluent in English, both verbal and written. - Understanding of the fundamentals of guest service and the ability and willingness to provide outstanding service to our guests. - Motivation to excel in all aspects of the role. - Personable communicator with excellent social skills and a warm, friendly and caring personality. - Ability to consistently surprise and delight guests throughout their cruise experience. - Commitment to establishing and maintaining courteous and professional working relationships in a diverse cultural environment. BENEFITS - Competitive salary package. - Your own comfortable double cabin - your private space to relax and recharge. - Company-paid travel to and from the ship, so you can focus on the journey ahead. - Access to exclusive areas and benefits onboard (depending on the rank and occupational group). - A vibrant recreation and welfare program designed to support your well-being and work-life balance. - Access to exceptional learning and development opportunities to grow your skills and advance your career. - The chance to travel the world, exploring exciting destinations while doing what you love. - A welcoming, inclusive, and dynamic work environment where your contributions are valued. ## Skills ### Required - fine dining experience - restaurant management - customer service - wine knowledge - English language proficiency ### Nice to have - hospitality management - team leadership - communication skills --- Source: [Apply at princesscruises.pinpointhq.com](https://princesscruises.pinpointhq.com/en/postings/a03f3690-fbbc-4a43-9638-5288e6c34430?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)