# Guest Experience Host

**Company**: Sandbox VR
**Location**: New York
**Work arrangement**: onsite
**Experience**: mid
**Job type**: full-time
**Category**: Operations
**Industry**: Technology

**Apply**: https://jobs.lever.co/sandboxvr/d346b674-6975-4cf9-a382-05ae223e1626?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_5ebe540e-66c

## Description

Join us and help build the future of entertainment! As a Guest Experience Host, you will create unforgettable moments for our guests by greeting them with energy and inviting them into an exciting, welcoming environment. You will guide guests through the VR journey: arrival, gearing up, gameplay, and wrap-up. Proactively share offers to boost engagement and be a Tech & Experience Expert by mastering our proprietary tech and keeping gear calibrated. You will also troubleshoot issues smoothly and communicate with management and tech support when issues arise.

Maintain a spotless, high-energy store that meets Sandbox VR standards. Sanitize gear thoroughly and display materials/gift cards to brand expectations. Prepare iPads, body trackers, and gear before and after every session.

Shift Leadership & Coaching: Open/close the store, manage daily audits, break schedules, and labor spend. Run shift check-ins, coach in real time, and train new hires. Ensure team performance, morale, and guest service standards remain high.

We're looking for someone who is egoless & coachable, adaptable & proactive, team-focused, reliable, physically able, and available to work weekends.

## Skills

### Required
- guest experience
- customer service
- team leadership
- problem-solving
- communication

### Nice to have
- virtual reality
- tech support
- inventory management
- scheduling
- training

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Source: [Apply at jobs.lever.co](https://jobs.lever.co/sandboxvr/d346b674-6975-4cf9-a382-05ae223e1626?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)