# Manager, Project Manager | Market Community Engagement Lead - Northeast

**Company**: Capital One
**Experience**: senior
**Job type**: full-time
**Salary**: $138,100 - $157,700 for Manager, Project Management (Philadelphia, PA and Richmond, VA); $151,900 - $173,400 for Manager, Project Management (Washington, DC)
**Category**: Marketing
**Industry**: Finance

**Apply**: https://capitalone.wd12.myworkdayjobs.com/en-US/Capital_One/job/Washington-DC/Manager--Project-Manager---Market-Community-Engagement-Lead---Northeast_R1004208?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_5ea49b80-571

## Description

Capital One is seeking a Market Community Engagement Lead to build trust-based relationships, deepen community impact, and amplify brand presence across the NorthEast (VA, DC, MA, PA) footprint.

You will serve as the primary on-the-ground market expert,uncovering local community needs, executing scalable in-Café and out-of-Café programming, and connecting enterprise-level community investments directly to local market experiences.

Operating within the centralized Signature Experiences engine, you will partner closely with local Café leadership, Retail Marketing, Community Impact & Investment (CII), and other internal strategy teams to transform Cafés into vibrant community hubs that drive brand awareness and advance financial well-being.

**Responsibilities:**

- Serve as the local market expert, developing comprehensive neighborhood profiles and uncovering local insights that feed into the centralized Market Programming design engine. Activate high-impact, repeatable experiences and localized campaigns within the NorthEast footprint.

- Collaborate with Community Impact & Investment, Global Policy Affairs, and the Market Presidents Network (MPN) to align on local portfolios, track grant partnerships, and co-plan regional program amplification.

- Serve as the physical activation arm for community investments. Partner with Community Impact & Investment to connect vetted non-profit partners and grantees into Café programming and local events.

- Partner side-by-side with Café Coaches, Market Executives, and Café teams. Deliver Café readiness planning and preparedness tools to ensure Café Ambassadors are equipped to execute experiences seamlessly.

- Consult, review, and shepherd all local event proposals through the Well Managed Risk Review process. Manage local event budgets, 3rd party vendor contracts, POs, and invoices in compliance with corporate standards.

- Establish trust-based relationships with local civic, business, and non-profit organizations. Bring net-new strategic relationships and sponsorships to the market through compelling brand storytelling.

**Ideal candidate will be able to support strategic execution through:**

- Uncovering hyper-local community needs and feeding insights back into the Market Programming team to shape scalable, repeatable experiences.

- Localizing national brand activations and product campaigns through structured in-Café and out-of-Café experiences.

- Seamlessly deploying both wide-net financial health offerings and hyper-localized community programs in targeted markets.

- Acting as an experiential programming execution liaison.

**Location:** Must reside in or be willing to relocate to the DC, VA, or PA metropolitan area with the ability to travel up to 50% regionally and nationally.

**Basic Qualifications:**

- Bachelor’s Degree or Military experience

- At least 3 years of project or process management experience

- At least 2 years of business development or community engagement experience

**Preferred Qualifications:**

- 4+ years of project, process, or event management experience

- 5+ years working in a customer-facing or community-centric environment (Retail, Hospitality, Corporate Responsibility, or Non-Profit management)

- Proven experience navigating complex, matrixed stakeholder environments with cross-functional pod structures

- Experience managing event budgets, vendor contracts, and compliance or risk protocols.

**Salary Range:** Philadelphia, PA: $138,100 - $157,700 for Manager, Project Management Richmond, VA: $138,100 - $157,700 for Manager, Project Management Washington, DC: $151,900 - $173,400 for Manager, Project Management

**Benefits:** Capital One offers a comprehensive, competitive, and inclusive set of health, financial, and other benefits that support your total well-being.

## Skills

### Required
- project management
- community engagement
- business development

### Nice to have
- event management
- stakeholder management
- budget management

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Source: [Apply at capitalone.wd12.myworkdayjobs.com](https://capitalone.wd12.myworkdayjobs.com/en-US/Capital_One/job/Washington-DC/Manager--Project-Manager---Market-Community-Engagement-Lead---Northeast_R1004208?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)