# Principal HR Business Partner (R&D)

**Company**: Toast
**Location**: Boston, MA
**Work arrangement**: hybrid
**Experience**: senior
**Job type**: full-time
**Salary**: $138,000-$221,000 USD
**Category**: Human Resources
**Industry**: Technology

**Apply**: https://job-boards.greenhouse.io/toast/jobs/8261386?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_5ea344c0-0be

## Description

We're looking for a Principal People Success Partner (HRBP) to serve as the strategic HR partner for Toast's R&D organization , a 2,000+ person community spanning Engineering, Product, and Design.

You'll report directly to the Senior Director, PSP and operate as a true thought partner to senior leaders, helping shape how we build, develop, and sustain a world-class product and technology organization.

**Responsibilities**

- Partner with R&D SVPs, VPs and senior directors to design and evolve org structures that scale;

- Serve as a trusted advisor during reorgs and structural changes, helping leaders navigate people impacts with care and clarity.

- Lead org design initiatives end-to-end: from diagnosing root causes through to stakeholder alignment, change communication, and implementation.

- Drive consistent, high-quality performance calibrations across Engineering, PM, and Design , building leader capability and ensuring fair, differentiated outcomes.

- Champion a culture of clear expectations and candid feedback; help leaders understand what "raising the bar" looks like in practice.

- Cultivate an AI "Builder" approach by adopting and testing AI solutions to address challenges at scale.

- Use engagement data, pulse surveys, and qualitative signals to surface org health risks and partner with leaders on action planning.

- Serve as the R&D voice in the design and rollout of company-wide people programs , ensuring compensation cycles, leveling frameworks, and engagement initiatives land effectively.

- Bring an analytical lens to your work , using data to shape decisions, measure outcomes, and tell a coherent story to senior stakeholders.

**Requirements**

- 10+ years of HR Business Partner experience.

- Demonstrated expertise in org design , you've led restructuring initiatives, not just supported them.

- Experience as a trusted partner to VP- and SVP-level leaders; you're known for your ability to influence and coach.

- Strong analytical skills , comfortable using AI tools and working with employee data, engagement metrics, and headcount models to shape recommendations.

- Excellent judgment: you know when to push, when to listen, and when to escalate.

- High EQ and the ability to build trust quickly across a diverse, technically-oriented workforce.

- Experience at a high-growth SaaS or fintech company.

- Experience supporting a globally distributed R&D org.

**Our Total Rewards Philosophy** We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry.

**Pay Range** $138,000-$221,000 USD

## Skills

### Required
- Org design
- HR Business Partner
- AI tools
- Employee data analysis
- Leadership coaching

---

Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/toast/jobs/8261386?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)