# Business Systems Analyst- Zuora Administrator

**Company**: Canopy
**Location**: Draper, UT
**Work arrangement**: hybrid
**Experience**: senior
**Job type**: full-time
**Category**: Operations
**Industry**: Technology

**Apply**: https://job-boards.greenhouse.io/canopytax/jobs/4480530009?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_5df22509-a62

## Description

We are hiring a Business Systems Analyst to own, optimize, and scale Zuora, our core billing and subscription management system.

As a Business Systems Analyst at Canopy, you will play a crucial role in building seamless integrations across tools and leveraging AI and automation to streamline our billing and financial operations.

**Responsibilities:**

- Own and manage Canopy's daily operations in Zuora.

- Design and optimize workflows for billing, subscription management, and financial reporting, with a focus on automation, scalability, and accuracy.

- Strategize and build the vision for how Canopy uses Zuora.

- Anticipate business needs and deliver functionality to support new product launches, pricing changes, and internal process changes.

- Drive seamless cross-system integrations and data flows across business systems.

- Identify and implement AI-powered automation to improve data accuracy, efficiency, and user experience.

- Partner with system owners and business stakeholders to align tools with complete, end-to-end business processes within Zuora.

- Communicate solutions and tradeoffs clearly to both technical and business audiences.

- Build and maintain documentation on system architecture, processes, and integrations.

- Streamline processes, improve usability, and reduce manual work through automation and AI-driven solutions.

- Identify gaps and drive continuous improvement initiatives.

**Requirements:**

- 3 years of experience owning Zuora or another billing system (Chargebee, Maxio, etc). 5+ years of experience preferred.

- Bachelor's degree in Information Systems, Business, or a related discipline.

- Strong system design fundamentals with a proven hands-on record of solving business problems.

- Direct, deep experience with quote-to-cash processes, billing system design, and business operations in a SaaS environment.

**Nice to Have:**

- Clear, confident communication skills, able to translate technical constraints into business language and vice versa for audiences of all levels.

- Demonstrated ability to produce technical artifacts and documentation.

- Hands-on experience with SQL and data modeling.

**Benefits:**

- Flexible Paid Time Off

- Health Benefits, including Medical, Dental, and Vision, and an HSA Match.

- 401(k) with 100% match up to 3% of your contribution.

- Mental Health support through Impact Suite and Employee Assistance Program (EAP).

- Paid New Parent Leave and Birthing Parent Leave.

- Supplemental Benefits, including 100% company-paid Basic Life & AD&D insurance and long & short-term disability coverage.

- Nectar, our peer-to-peer recognition program.

- Company Events, including monthly company-wide meetings, summer parties, and more.

- Fully-stocked kitchen.

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## Skills

### Required
- Zuora
- billing system
- subscription management
- AI-powered automation
- SQL
- data modeling

### Nice to have
- communication skills
- technical documentation
- quote-to-cash processes

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/canopytax/jobs/4480530009?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)