# Senior Consultant

**Company**: Pindrop
**Location**: Atlanta, GA
**Work arrangement**: remote
**Experience**: senior
**Job type**: full-time
**Salary**: $109,000 - $140,000USD
**Category**: Consulting
**Industry**: Technology

**Apply**: https://job-boards.greenhouse.io/pindropsecurity/jobs/8121676?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_5de3f853-6d9

## Description

At Pindrop, we're leading the way in authentication, fraud prevention, and voice-based trust solutions,helping enterprises create secure, seamless digital experiences.

**What You'll Do**

- Serve as a trusted advisor to Pindrop’s most strategic customers, delivering expert technical and business guidance through all phases of solution lifecycle,from discovery and implementation to optimization and ongoing value realization.

- Lead complex client engagements: assess needs, define solutions, and drive successful outcomes that maximize customer value from Pindrop’s platform.

- Conduct workshops, technical assessments, and executive briefings on best practices for authentication, fraud prevention, and voice biometrics.

- Collaborate cross-functionally with Product, Engineering, Customer Success, and Sales to ensure alignment and a seamless customer experience.

- Analyze client business processes, identify opportunities for improvement, and recommend solutions that enable operational efficiency and risk mitigation.

- Guide customer teams through complex integrations and change management, resolving technical issues and ensuring adoption of Pindrop solutions.

- Develop and maintain thought leadership,authoring white papers, case studies, and reusable best practice resources for both customers and internal teams.

- Mentor colleagues and contribute to a culture of continuous learning and consulting excellence.

**Who You Are**

- You are a relationship-driven consultant with deep expertise in enterprise technology, financial services, SaaS, risk management, and transformative customer engagement.

- You thrive on solving complex problems at the intersection of people, process, and technology.

- You are resourceful, highly AI fluent, proactive, and communicate value with clarity to executive and technical audiences alike.

- You build quick trust through case analysis and persistent follow-up while inspiring confidence and driving high-impact results for customers.

- You are resilient in the face of challenges, change, and ambiguity.

- You are optimistic, seeing every challenge as an opportunity to learn and innovate.

- You take accountability, do what you say you’ll do, under-promise and over-deliver.

- You remain nimble, adaptable, and focused on the bigger picture when business priorities evolve.

**Your Skillset**

- 7+ years of consulting, technical account management, solution delivery, or customer-facing technical roles in SaaS, cloud, security, or fintech environments.

- Demonstrated ability to lead complex client engagements and solve challenging business/technical problems.

- Expertise in enterprise architecture, authentication, fraud risk, or voice-driven technologies.

- Outstanding client relationship skills and comfort presenting to C-level/executive stakeholders.

- Experience with contact center technology, voice biometrics, or security solution integration.

- Management consulting background or work in high-growth technology environments.

- Technical certifications (AWS, security, networking) or advanced degree.

- Background producing thought leadership content (whitepapers, best practices).

**What We Offer**

- Competitive compensation, including equity for all employees

- Unlimited Paid Time Off (PTO)

- Paid Parental Leave,equal for all parents, including birth, adoptive & foster parents

- One year of diaper delivery for your newest addition to the family

- One-time home office allowance

- Remote-first environment

- Company holidays

- Annual professional development and learning benefit

- Pick your own Apple MacBook Pro

- Retirement plan with competitive 401(k) match

- Wellness program including Employee Assistance Program and 24/7 Telemedicine

## Skills

### Required
- enterprise technology
- financial services
- SaaS
- risk management
- transformative customer engagement
- authentication
- fraud risk
- voice-driven technologies

### Nice to have
- contact center technology
- voice biometrics
- security solution integration
- management consulting
- technical certifications
- advanced degree
- thought leadership content creation

---

Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/pindropsecurity/jobs/8121676?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)