# District Parts & Service Sr. Specialist

**Company**: American Honda Motor Co., Inc.
**Location**: Moorestown
**Work arrangement**: remote
**Experience**: senior
**Job type**: full-time
**Salary**: $83,000.00 - $124,500.00
**Category**: Sales
**Industry**: Automotive

**Apply**: https://careers.honda.com/us/en/job/11064/District-Parts-Service-Sr-Specialist?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_5d72b0ff-ebe

## Description

The District Parts & Service Sr. Specialist is a member of the Parts & Service Field Operations group at American Honda Motor Co., Inc. The role serves as the liaison between American Honda Motor Company, Inc., and Honda/Acura dealerships, providing dealer consulting and support to the Honda/Acura dealer network.

The District Parts & Service Manager (DPSM) works to identify specific gaps between AHM objectives and actual Dealer performance in the areas of:

- Overall Customer Satisfaction

- Reduction of Oil Change Time through implementation of Express/Accelerated Service initiatives

- Respect for the Customers Time

- Honda/Acura Genuine Parts and Accessory sales

- Customer Pay Repair Order growth

- dealership advisor/consultant and technician training completion

- improvement of recall completion rates

The DPSM supports development, implementation, and follow-up of action plans to address gap areas for the key objectives. This support includes participation in Honda/Acura programs, policies, and procedures, which develop and promote well-managed, profitable parts and service departments, and lifetime owner loyalty.

Responsibilities:

- Achievement of assigned Parts sales objectives

- Achievement of assigned Customer Satisfaction Respect For Time objectives

- Achievement of oil change service time of <0 minutes Honda / <5 minutes Acura

- Achievement of Overall Customer Satisfaction objectives

- Achievement CPRO objective – 1.5% Increase

- Achievement of Accessory sales objectives

- Achievement Training Certification objectives

- Achievement of assigned Recall Completion objectives

Qualifications:

- Bachelor's degree in Business, Marketing, Automotive Technology, or equivalent work-related experience

- Minimum 5 years of auto parts and service wholesale and/or retail experience

- Automotive service wholesale and/or retail experience strongly preferred

- Knowledge of OEM automotive warranty policies and procedures preferred

- Understanding of financial statements and accounting concepts

- Demonstrated sales ability

- Strong communication, analytical, business planning and organizational skills

- Highly developed customer relations skills

- Proficiency in MS Office applications (Word, Excel, and PowerPoint)

- Familiarity with using web-based software and smartphone applications

Total Rewards:

- Competitive Base Salary

- Regional Bonus (when applicable)

- Industry-leading Benefit Plans (Medical, Dental, Vision, Rx)

- Paid time off, including vacation, holidays, shutdown

- Company Paid Short-Term and Long-Term Disability

- 401K Plan with company match + additional contribution

- Representative Vehicle

- Relocation assistance (if eligible)

Career Growth:

- Advancement Opportunities

- Career Mobility

- Education Reimbursement for Continued Learning

- Training and Development Programs

Additional Offerings:

- Lifestyle Account

- Tuition Assistance & Student Loan Repayment

- Childcare Reimbursement Account

- Elder Care Support

- Wellbeing Program

- Community Service and Engagement Programs

- Product Programs

## Skills

### Required
- Parts sales
- Customer satisfaction
- Oil change service
- Overall customer satisfaction
- Accessory sales
- Training certification
- Recall completion

### Nice to have
- OEM automotive warranty policies
- Financial statements and accounting concepts
- Sales ability
- Communication
- Analytical skills
- Business planning
- Organizational skills
- Customer relations

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Source: [Apply at careers.honda.com](https://careers.honda.com/us/en/job/11064/District-Parts-Service-Sr-Specialist?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)