# Account Executive, MidMarket

**Company**: Intercom
**Location**: Chicago, Illinois
**Work arrangement**: hybrid
**Experience**: executive
**Job type**: full-time
**Salary**: $203,500 - $243,058
**Category**: Sales
**Industry**: Technology

**Apply**: https://job-boards.greenhouse.io/intercom/jobs/7335309?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_5d3864a8-73a

## Description

Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences.

Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always-on, impeccable customer service and ultimately transform their customer experiences for the better. Fin can also be combined with our Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high touch queries that require a human agent.

As a Mid-Market Account Executive, you will be a key member of the team leading the growth of our new business. We’re building a world-class sales organization, and the road ahead is going to be very exciting.

### Responsibilities

- Evangelize our product by spearheading the growth and adoption of Intercom across our Mid-Market segment

- Manage the full sales cycle for Intercom’s Mid Market customers, from prospecting to close, through a consultative sales approach

- Provide timely and accurate forecasts and clear visibility on revenue performance

- Maintain up-to-date knowledge of our evolving products and processes

- Create your own demonstrations, tailored to client needs

- Engage in team development and mentoring

- Represent the voice of the customer to cross-functional partners, including Marketing and Product

- Contribute to the overall growth of the global Enterprise business, pioneering new best practices and driving projects to up level the team

### Requirements

- 4+ years experience as an Account Executive

- 2+ years of SaaS experience selling similar products

- Strong sales instincts and track record hitting and exceeding quota

- Exceptional written and verbal communication

- Comfortable and energized operating and problem-solving in a fast-moving organization, working inbound and outbound opportunities across a range of industries and company sizes

- Ability to close net new business in a competitive landscape

- Exhibits a growth mindset, intellectual curiosity, and ambition

### Benefits

- Competitive salary and meaningful equity

- Comprehensive medical, dental, and vision coverage

- Regular compensation reviews - great work is rewarded!

- Flexible paid time off policy

- Paid Parental Leave Program

- 401k plan & match

- In-office bicycle storage

- Fun events for Intercomrades, friends, and family!

- Unlimited access to Claude Code and best-in-class AI tools; experimentation & building is encouraged & celebrated

## Skills

### Required
- SaaS sales
- account management
- sales strategy
- customer service
- communication

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/intercom/jobs/7335309?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)