# Supervisor, Desktop Engineering

**Company**: Shield AI
**Location**: San Diego
**Work arrangement**: onsite
**Experience**: mid
**Job type**: full-time
**Salary**: $88,000 - $130,000 a year
**Category**: Engineering
**Industry**: Technology

**Apply**: https://jobs.lever.co/shieldai/aab97c51-b15e-41d8-9b5c-18df4f23daa4
**Canonical**: https://yubhub.co/jobs/job_5d143f3a-2ec

## Description

The Desktop Engineering Supervisor oversees the engineering, automation, and lifecycle management of all corporate endpoints, ensuring a secure, reliable, and scalable end-user computing environment.

This role blends hands-on technical expertise with leadership responsibilities, guiding a team of Desktop Engineers and Support Analysts while driving modernization initiatives across device management, imaging, patching, software deployment, and endpoint security.

The ideal candidate is a forward-thinking technical leader with strong communication skills, deep experience in modern endpoint management platforms, and a passion for automation, standardization, and continuous improvement.

Responsibilities:

* Oversee the engineering, automation, and lifecycle management of all corporate endpoints
* Guide a team of Desktop Engineers and Support Analysts
* Drive modernization initiatives across device management, imaging, patching, software deployment, and endpoint security

Required qualifications:

* 5+ years of experience in Desktop Engineering, Endpoint Management, or EUC roles
* 2+ years in a technical lead or mentorship capacity
* Deep experience with modern endpoint management platforms (Intune, Jamf, SCCM/MECM)

Preferred qualifications:

* Experience with Conditional Access, identity-driven security, and Zero Trust concepts
* Familiarity with endpoint analytics, telemetry, or monitoring tools
* Experience with virtual desktop platforms (Azure Virtual Desktop, Citrix, VMware Horizon)
* Relevant certifications (Microsoft, Jamf, ITIL, CompTIA)

## Skills

### Required
- Desktop Engineering
- Endpoint Management
- EUC
- Intune
- Jamf
- SCCM/MECM

### Nice to have
- Conditional Access
- identity-driven security
- Zero Trust concepts
- endpoint analytics
- telemetry
- monitoring tools
- virtual desktop platforms
- Azure Virtual Desktop
- Citrix
- VMware Horizon
- Microsoft
- ITIL
- CompTIA