# SMB Innovation Sales & Strategy Lead **Company**: OpenAI **Location**: San Francisco **Work arrangement**: hybrid **Experience**: senior **Job type**: Full time **Salary**: $227K - $252K **Category**: Sales **Industry**: Technology **Wikidata**: https://www.wikidata.org/wiki/Q124605186 **Apply**: https://jobs.ashbyhq.com/openai/989d85db-2f7e-4833-8934-9e64b652675f?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply **Canonical**: https://yubhub.co/jobs/job_5d130485-dea ## Description ## Compensation The base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The salary range for this role is $227K – $252K, plus generous equity, performance-related bonuses, and the following benefits: - Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts - Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit) - 401(k) retirement plan with employer match - Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks) - Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees - 13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law) - Mental health and wellness support - Employer-paid basic life and disability coverage - Annual learning and development stipend to fuel your professional growth - Daily meals in our offices, and meal delivery credits as eligible - Relocation support for eligible employees - Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided. ## About the Team OpenAI is building the next generation of advertising for an AI-powered world. The SMB Ads Marketing team is building this opportunity from the ground up, defining how businesses discover OpenAI’s advertising platform, become successful advertisers, and grow their investment over time. ## About the Role The SMB Innovation Sales & Strategy Lead will identify, incubate, and scale new revenue opportunities across OpenAI’s SMB Ads business. This foundational role combines strategic thinking, analytical rigor, and hands-on execution to develop differentiated customer propositions, validate product opportunities, and launch new go-to-market programs. ## Responsibilities - Identify untapped opportunities across SMB segments, industries, and channels. Build business cases and launch pilots to validate customer demand and commercial potential. - Design new acquisition, activation, and expansion programs, including industry-specific and assisted-growth approaches. Partner with sales teams and outsourced sales providers to connect self-serve adoption with sales-assisted engagement. - Translate customer discovery into product opportunities. Partner with Product and Engineering to evaluate solutions and use customer and commercial evidence to guide investment. - Develop actionable SMB segmentation based on needs, business characteristics, advertising maturity, behavior, growth potential, and economics. Tailor acquisition, onboarding, service, and expansion across customer channels. - Own pilot delivery and measurement across incremental revenue, conversion, customer outcomes, and cost to serve. Scale successful programs through clear playbooks and ownership; refine or retire those that miss defined success criteria. - Shape SMB strategy and investment recommendations with leadership and Strategy & Operations, drawing on market analysis, segmentation, and pilot results. - Lead the innovation portfolio through clear roadmaps, performance measures, and decision milestones. Resolve delivery challenges and transition proven programs into ongoing operations. ## Requirements - Bring approximately 8-10 years of experience in business incubation, growth, strategy, business operations, product strategy, or consulting, with substantial ownership of implementation and commercial results. - Understand SMB customers and self-serve business models, including how sales-assisted and partner-led approaches support growth. - Demonstrate success taking initiatives from customer insight and business case through pilot, launch, and measurable impact. - Apply strong analytical and financial modeling skills across opportunity sizing, unit economics, funnel analysis, and experimentation. - Translate customer segmentation into differentiated propositions, engagement models, and investment decisions. - Work directly with customers to uncover needs and shape product and go-to-market recommendations. - Lead cross-functional initiatives, align senior stakeholders, and resolve competing priorities. - Combine strategic analysis with hands-on customer discovery, pilot delivery, and program execution. - Exercise sound judgment in ambiguous environments and move effectively across complex organizations. ## Preferred Experience - Bring experience in advertising platforms, marketplaces, or SMB technology businesses. - Combine management consulting experience with substantial hands-on operating responsibility. - Draw on experience in both established technology companies and startups. - Build on experience with outsourced sales channels, sales-assisted growth, or industry-specific commercial programs. ## Workplace & Location - San Francisco, CA. This role requires a hybrid schedule with an in-office requirement from Monday - Wednesday. ## Skills ### Required - strategic thinking - analytical skills - financial modeling - customer segmentation - product strategy - business operations ### Nice to have - advertising platforms - marketplaces - SMB technology businesses - management consulting - outsourced sales channels --- Source: [Apply at jobs.ashbyhq.com](https://jobs.ashbyhq.com/openai/989d85db-2f7e-4833-8934-9e64b652675f?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)