# Senior Business Process Analyst

**Company**: S&P Global Energy
**Location**: Metro Manila, PH
**Experience**: senior
**Job type**: full-time
**Category**: Operations
**Industry**: Finance

**Apply**: https://spgi.wd5.myworkdayjobs.com/en-US/SPGI_Careers/job/Metro-Manila-PH/Senior-Process-Analyst--Process-Excellence--_332571-2?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/senior-business-process-analyst-5d016a98-6e9/

## Description

The Senior Business Process Analyst leads complex, cross-functional process improvement initiatives by analyzing, designing, and optimizing end-to-end business processes.

Key Responsibilities:

- Lead end-to-end process analysis and improvement using process mapping, data analysis, and root cause techniques.

- Identify and assess Agentic AI, automation, and technology-enabled opportunities.

- Partner with business owners and key stakeholders to gather requirements and validate proposed solutions.

- Develop and govern high-quality process documentation.

- Define process objectives, KPIs, controls, and compliance measures.

- Drive implementation and change adoption.

Basic Required Qualifications:

- 3–5 years of relevant experience in business process analysis, continuous improvement, operational excellence, customer experience, or a related field.

- Strong working knowledge of process improvement methodologies, such as Lean, Six Sigma, and Design Thinking.

- Advanced experience in process mapping and documentation.

- Experience applying Agentic AI, automation, or emerging technologies.

- Strong analytical and problem-solving skills.

- Proven ability to influence and collaborate with senior stakeholders and cross-functional teams.

- Excellent written and verbal communication skills.

- Proficiency with process mapping and documentation tools.

Additional Preferred Qualifications:

- Lean Program Silver or Gold certification.

- Background in Customer Solutions and Commercial processes with hands-on workflow improvement experience.

What’s In It For You?

- Health & Wellness: Health care coverage designed for the mind and body.

- Flexible Downtime: Generous time off helps keep you energized for your time on.

- Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.

- Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.

- Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.

- Beyond the Basics: From retail discounts to referral incentive awards,small perks can make a big difference.

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## Skills

### Required
- process improvement
- Agentic AI
- automation
- process mapping
- data analysis
- Lean
- Six Sigma
- Design Thinking

### Nice to have
- Lean Program Silver or Gold certification
- Customer Solutions and Commercial processes

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Source: [Apply at spgi.wd5.myworkdayjobs.com](https://spgi.wd5.myworkdayjobs.com/en-US/SPGI_Careers/job/Metro-Manila-PH/Senior-Process-Analyst--Process-Excellence--_332571-2?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)