# Summer 2027 Internship – CRM Intern

**Company**: Dow Jones
**Location**: NYC - 1211 Ave of the Americas
**Work arrangement**: hybrid
**Job type**: part-time
**Salary**: $28.00 - $28.00
**Category**: Marketing
**Industry**: Media & Entertainment

**Apply**: https://dowjones.wd1.myworkdayjobs.com/en-US/Dow_Jones_Career/job/NYC---1211-Ave-of-the-Americas/Summer-2027-Internship-Program---CRM-Intern_Job_Req_55880?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_5cd3b24b-2a9

## Description

We are seeking a highly motivated and organised individual to join our Engagement & Retention Marketing team as a CRM Intern for the summer of 2027.

The CRM Intern assists with marketing initiatives aimed at driving subscriber engagement and retention. You will learn to leverage marketing technology, marketing channels, and customer data to support lifecycle marketing campaigns and customer-centric journeys.

Responsibilities:

- Assist with marketing tactics and strategies for engaging and retaining subscribers

- Support the creation, production, and delivery of marketing materials by collaborating with internal departments, drafting creative briefs, and tracking internal approvals

- Gain hands-on experience in CRM tools to help build multi-channel subscriber journeys and experiments

- Collect, analyse and share insights regarding campaign performance in an organised and clear manner

- Communicate effectively in team and cross-functional meetings

- Test, QA and validate consumer-facing assets required for the expanding CRM programs and GTM initiatives

- Run competitor analysis on subscriber journey best practices, and growing technologies in the customer engagement space

- Develop and share new, original ideas to support creativity and innovation within the team

- Exercise a thorough knowledge of Dow Jones brands and the news media industry

Requirements:

- Currently pursuing an undergraduate or graduate degree in Marketing, Communications, Business, or a related field

- Highly organised and detail-oriented, with proven time management skills

- A demonstrated ability to balance multiple projects with competing deadlines and levels of priority

- An ability to derive insights from campaign reports, and make data-informed decisions

- The ability to recognise problems before they arise, and proactively develop and recommend solutions

- Outstanding cross-group collaboration, interpersonal, verbal and written communication, problem solving, and presentation skills are required

- Familiarity with or strong interest in multi-channel CRM tools (e.g., Braze) and marketing automation

Benefits:

- Competitive compensation

- Comprehensive and competitive benefits package covering health, retirement, wellbeing, and more

## Skills

### Required
- Marketing
- Communications
- Business
- CRM tools
- marketing automation
- Braze

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Source: [Apply at dowjones.wd1.myworkdayjobs.com](https://dowjones.wd1.myworkdayjobs.com/en-US/Dow_Jones_Career/job/NYC---1211-Ave-of-the-Americas/Summer-2027-Internship-Program---CRM-Intern_Job_Req_55880?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)