# Customer Order Management Administrator - Level I

**Company**: Cummins Inc.
**Experience**: entry
**Job type**: full-time
**Category**: Operations
**Industry**: Manufacturing

**Apply**: https://cummins.jobs/virtual-ind/customer-order-management-administrator-level-i-offc/227D0F91B83F4197A155ECFAB39C6759/job/?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_5cad6915-d2b

## Description

We are seeking a Customer Order Management Administrator to support our Customer Order Management team with non-customer facing administrative tasks. As a key member of our team, you will play a critical role in ensuring timely and effective order processing.

**Key Responsibilities:**

- Provide administrative support to the order management team, including processing customer orders, compiling export/shipping documentation, and performing data maintenance and cleansing.

- Process customer orders within the order management system, accurately and within the required deadline.

- Manually allocate parts to customer orders within the order management system.

- Compile and distribute export and shipping documentation to enable customer orders to be processed in a timely manner.

- Assist with other data entry tasks related to the order life cycle.

- Prepare and distribute standard internal reports.

- Perform data maintenance and cleansing to ensure data accuracy in the order management system.

- Identify and communicate areas for process improvement to Supervisor.

**Competencies:**

- Effective communication

- Customer focus

- Results-driven

- Self-development

- Customer support

- Order life cycle knowledge

- Order processing

- Values differences

**Education, Licenses, Certifications:**

- High school diploma or certificate of completion of secondary education or equivalent experience.

- This position may require licensing for compliance with export controls or sanctions regulations.

**Experience:**

- Minimal or no work experience required.

- Basic knowledge of Microsoft Office applications (Excel, Outlook, Word, PowerPoint).

- Good written and verbal communication skills.

- Experience in order management, customer service, or supply chain operations.

- Exposure to ERP/order management systems will be an added advantage.

- Ability to build strong working relationships with cross-functional teams and customers.

## Skills

### Required
- Microsoft Office applications
- order management
- customer service
- supply chain operations
- ERP/order management systems

### Nice to have
- experience in order management
- exposure to ERP/order management systems

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Source: [Apply at cummins.jobs](https://cummins.jobs/virtual-ind/customer-order-management-administrator-level-i-offc/227D0F91B83F4197A155ECFAB39C6759/job/?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)