# Senior Manager, Strat Accounts - RoA

**Company**: Twilio
**Location**: Remote - Singapore
**Work arrangement**: remote
**Experience**: senior
**Job type**: full-time
**Category**: Sales
**Industry**: Technology

**Apply**: https://job-boards.greenhouse.io/twilio/jobs/7382645
**Canonical**: https://yubhub.co/jobs/job_5ca94da2-bff

## Description

We're seeking a Senior Manager, Strat Accounts - RoA to lead our Strategic Accounts team. This person will lead, mentor, and scale a high-performing team of full-cycle account executives, who are passionate about working with large clients across Rest of Asia (RoA).

As a leader, you will drive highly analytical and consultative sales cycles with customers that are running large scale, global, competitively sourced, compliance-heavy, use case-specific businesses. This role is highly cross functional, and your success will depend on building deep partnerships across product management, finance, support, and operations.

Responsibilities:

- Talk with potential strategic customers, where you spend time learning about their needs, and then through consultation, develop a strategic plan to help their service thrive through the use of Twilio's communication and segment platform.

- Success in leading and building high-performing enterprise sales teams. Understand how to manage your team to deliver more than they may think is possible.

- Comfortable allowing your team to be Owners of their own business. Sometimes this means giving them autonomy and trusting their decisions, but stepping in and coaching when needed.

- Manage and expand some of our most important customer accounts, including high growth technology, logistics, and fintech companies.

- Develop, drive, and execute account strategy to consistently deliver strong revenue, gross margin, and gross profit results.

- Partner with and coordinate cross-functional internal teams (Sales Development, Legal, Engineering, Security, Marketing, Product) to efficiently navigate complex sales cycles

- Run a disciplined forecast, consistently achieve goals, and present guidance to executive management.

- Run highly consultative sales cycles with our largest customers with a focus on deep discovery, listening to customer needs and being an effective champion for their point of view in the organization

Qualifications:

- 6+ years of experience with 4 years in building teams, managing all monthly forecasting, and can support fiscal planning and revenue tracking for all major accounts in the region.

- Consistent track record of exceeding revenue targets & business objectives.

- Industry experience in selling CPaaS or SaaS and managing complex sales negotiations.

- Highly analytical and data driven; an innovative thinker and creative problem solver who is naturally curious.

- A self-starter who can work with minimal supervision to drive results.

- Comfortable with ambiguity and working cross-functionally in a high growth business landscape.

- BA/BS degree or equivalent required. MBA a plus (not required)

Travel: Approximately 35% travel is anticipated to help you connect in-person in a meaningful way.

## Skills

### Required
- CPaaS
- SaaS
- Sales Negotiations
- Fiscal Planning
- Revenue Tracking
- Team Management
- Forecasting
- Goal Achievement