# Telemarketing Insurance Sales

**Company**: Cigna Healthcare
**Location**: Kwun Tong
**Experience**: entry
**Job type**: full-time
**Category**: Sales
**Industry**: Healthcare

**Apply**: https://cigna.wd5.myworkdayjobs.com/en-US/cignacareers/job/HKGN-348-Kwun-Tong-Road/Telemarketing-Executive_26011725-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_5c45eb41-a8e

## Description

We are seeking a Telemarketing Insurance Sales representative to join our team. As a key member of our telesales team, you will be responsible for handling inbound customer queries, generating sales through outbound calls, and ensuring a smooth sales process.

**Main Duties and Responsibilities:**

- Respond to customer inbound and internet enquiries relating to eligibility, plan benefit coverage, policy terms and conditions, and strive for first call resolution

- Achieve sales targets predetermined by management

- Communicate regularly with members

- Achieve and exceed set productivity and quality standards

- Adhere to regulatory targets within our territorial limits

- Sell with integrity and treat customers fairly

- Interface effectively with internal colleagues, the client management team, and the medical team staff to resolve customer issues

- Maintain accurate records and files as required

- Actively support other team members and the achievement of team objectives

- Provide support to less experienced team members

- Identify potential process improvements and make recommendations to Team Leader

- Carry out other ad hoc tasks as required to meet business needs

**Skills and Experience:**

- Strong customer focus with ability to identify and solve problems

- Excellent interpersonal skills

- Good verbal and written communication

- Ability to exercise judgement

- Ability to organise, prioritise, and manage workflow

- Basic system navigation and Microsoft application skills

- Good keyboard skills

- Regulatory awareness

- Proven track record in telemarketing insurance sales inbound and outbound, ideally in an advised sales process

- 1-2 years' experience in the health industry, insurance background, or outbound sales background

**Competencies:**

- Drive for results

- Listening

- Peer relationships

- Personal learning

- Priority setting

- Problem solving

## Skills

### Required
- customer service
- sales
- communication
- problem-solving
- organisational skills
- regulatory awareness
- Microsoft applications

### Nice to have
- telemarketing
- insurance sales
- health industry experience

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Source: [Apply at cigna.wd5.myworkdayjobs.com](https://cigna.wd5.myworkdayjobs.com/en-US/cignacareers/job/HKGN-348-Kwun-Tong-Road/Telemarketing-Executive_26011725-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)