# Accounts Receivable Clerk (O2C)

**Company**: Instructure
**Location**: Manila
**Work arrangement**: remote
**Job type**: Full-time
**Category**: Finance
**Industry**: Technology

**Apply**: https://jobs.ashbyhq.com/instructure/4c9249cf-ab20-4ada-b941-884d9b8740ed?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_5c2a80b3-bdc

## Description

At Instructure, we believe in the power of people to grow and succeed throughout their lives.

We are hiring a detail-oriented Accounts Receivable Clerk who will support the order-to-cash process by processing and reviewing sales orders for accuracy before they move forward to billing and invoicing.

As part of the AR team, the Accounts Receivable Clerk plays an important role in ensuring billing accuracy and efficient order processing.

**Responsibilities**

- Process and Review sales orders for accuracy, completeness, pricing, discounts, taxes, payment terms, billing details, and potential discrepancies or order inaccuracies.

- Confirm customer account status, outstanding balances, payment history, and collection notes before processing and routing orders.

- Validate purchase orders, contracts, approvals, tax details, and required supporting documents.

- Identify missing information, duplicate orders, billing discrepancies, incorrect payment terms, pricing issues and contract mismatches before invoice generation.

- Coordinate with cross-functional teams to resolve order issues promptly focusing on accuracy and clear communication.

- Assist with customer account reconciliations, invoice corrections, credit memos, payment application and payment-related inquiries.

- Maintain accurate records of processed and reviewed orders, approvals, communications, and issue resolutions.

- Support month-end close by ensuring all orders are processed, reviewed and approved and ready for accurate and timely billing.

- Follow internal controls, company policies, documentation standards, and compliance procedures related to sales orders and receivables.

- Recommend process improvements to reduce billing errors, improve order accuracy, and strengthen the order-to-cash workflow.

**Requirements**

- Experience in Accounts Receivable, Billing, Order Management, Finance Operations, Collections, or a related administrative finance role.

- Strong understanding of invoices, payment terms, customer balances, credit holds, collections activity, account reconciliation, and billing workflows.

- Ability to process and review sales orders, purchase orders, contracts, customer records, and account documentation with a high level of accuracy.

- Excellent attention to detail and the ability to spot discrepancies, missing information, and potential billing issues quickly.

- Strong organizational, analytical, and problem-solving skills.

- Clear and professional communication skills when working with internal teams and, when needed, customers.

- Ability to manage multiple priorities, meet deadlines, and work in a fast-paced environment.

- Proficiency with Microsoft Excel, Google Sheets, accounting systems, ERP platforms, or CRM/order management tools.

**Preferred Skills**

- Experience with NetSuite and Salesforce, or similar ERP, CRM, billing, or accounting systems.

- Knowledge of order-to-cash, cash application and collections.

- Experience supporting billing deadlines, month-end close, invoice adjustments, or credit memo processing.

- Ability to document processes, track exceptions, and follow up on open order or billing issues.

**Benefits**

- Competitive compensation, plus all full-time employees participate in our ownership program

- Flexible work culture

- Generous time off, including local holidays and our annual “Dim the Lights” period

- Comprehensive wellness programs and mental health support

- Learning and development resources, including professional development tools and tuition reimbursement

- The technology and tools you need to do your best work

- Motivosity employee recognition program

## Skills

### Required
- Accounts Receivable
- Billing
- Order Management
- Finance Operations
- Collections
- Microsoft Excel
- Google Sheets

### Nice to have
- NetSuite
- Salesforce
- order-to-cash
- cash application

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Source: [Apply at jobs.ashbyhq.com](https://jobs.ashbyhq.com/instructure/4c9249cf-ab20-4ada-b941-884d9b8740ed?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)