# Healthcare Operations Manager

**Company**: Expeditors
**Location**: Brisbane, CA
**Experience**: senior
**Job type**: full-time
**Salary**: $70,304.00
**Category**: Logistics & Supply Chain
**Industry**: Healthcare

**Apply**: https://jobs.smartrecruiters.com/Expeditors/744000153620907-healthcare-operations-manager-?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/healthcare-operations-manager-5c254a06-67f/

## Description

As a Healthcare Operations Manager at Expeditors, you will be responsible for ensuring that all Healthcare products are handled and stored in accordance with current GDP best practices.

Key responsibilities include:

- Conducting GDP tasks as they relate to the district facility type and GDP Customer requirements

- Maintaining facilities and equipment to GDP standards

- Risk assessing potential impacts on GDP activities or customer product

- Reporting security issues and ensuring facility exits are secure

- Segregating non-compliant stock and acting on instructions from the GDP CR

- Ensuring premises and equipment are up to required GDP standards of cleanliness

- Adhering to approved Quality Agreements and Service Level Agreements

- Ensuring compliance with agreed customer requirements

- Using only GDP-approved Service providers

- Managing Corrective Actions and Preventive Actions (CAPA)

- Informing customers of any issues with shipments

- Leading GDP initiatives in the district

- Attending conference calls and meetings as required

- Participating in departmental and other meetings

- Engaging with Account Managers of district GDP Customers

- Working with Vertical team to understand thermal packaging capabilities

- Overseeing Transition and Implementations for Healthcare customers

- Assuring key Healthcare attributes are included into SOP’s and operational processes

- Developing a strong understanding of core carrier capabilities

- Building and maintaining customer relationships

Expeditors Key Performance Expectations:

- Exceptional Customer Service

- Job Execution

- Reliability

- Collaboration

- Communication

- Culture

- Personal Growth and Development

Physical Demands:

- Use of standard office equipment

- Writing with pencil/pen/marker

- Functions performed primarily standing and driving a forklift truck

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## Skills

### Required
- Good Distribution Certification
- Strong understanding of software development principles
- Experience with automation platforms such as Power Automate
- Experience with Microsoft Copilot and M365 technologies
- Familiarity with data structures, APIs, integrations, and system architecture
- Basic understanding of AI, machine learning, LLMs, and prompt engineering
- Ability to troubleshoot technical issues independently
- Strong analytical and problem-solving abilities
- Ability to understand complex operational processes
- Excellent communication and stakeholder management skills
- Fluent in English
- Professional oral and written communication skills in English and in the local language
- Facilitation & communication skills
- Problem solving skills
- PC skills including Microsoft Excel, PowerPoint, and Word
- Process analysis skills
- Competent goal setting skills

### Nice to have
- Experience developing automations, applications, or digital solutions
- Experience leading cross-functional projects
- Experience working in operations, logistics, finance, or enterprise shared services environments
- Certifications in Microsoft Power Platform, Azure AI, Microsoft Copilot, or related technologies

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Source: [Apply at jobs.smartrecruiters.com](https://jobs.smartrecruiters.com/Expeditors/744000153620907-healthcare-operations-manager-?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)