# Strategic Account Director

**Company**: CVS Health
**Location**: Work from home, TX
**Work arrangement**: remote
**Experience**: senior
**Job type**: full-time
**Salary**: $105,000.00 - $231,132.00
**Category**: Sales
**Industry**: Healthcare

**Apply**: https://cvshealth.wd1.myworkdayjobs.com/en-US/CVS_Health_Careers/job/TX---Work-from-home/Strategic-Account-Director_R1075408?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_5c01ca44-735

## Description

We're building a world of health around every individual , shaping a more connected, convenient and compassionate health experience.

The Strategic Account Director (SAD) is a senior people leader responsible for leading teams of Account Executives (AE) and Strategic Account Executives (SAE) who support large, complex employer Pharmacy Benefit Management (PBM) clients.

**Key Responsibilities**

**People Leadership & Team Performance**

- Lead, coach, and develop teams of Account Executives and Strategic Account Executives, setting clear expectations aligned to revenue, retention, and client satisfaction goals.

- Establish direction, priorities, and operating expectations for AE and SAE roles, ensuring strong role clarity, accountability, and consistent execution.

- Foster a high-performance culture through ongoing feedback, talent development, and succession planning.

**Strategic Account Oversight**

- Provide executive accountability and senior-level oversight for large, complex PBM clients, demonstrating sound judgment in balancing client needs, financial outcomes, and enterprise priorities.

- Serve as the escalation point for complex client situations and senior-level engagements, reinforcing strong multi-level client relationships.

**Revenue Growth, Renewals & Expansion**

- Own aggregate revenue growth, retention, and profitability for the assigned portfolio through effective leadership of renewal and expansion strategies.

- Guide teams in identifying and advancing solution expansion opportunities using a consultative, value-based approach.

**Financial Leadership & Executive Insight**

- Provide portfolio-level visibility into financial performance, including drug trend, pricing strategies, guarantees, and overall account economics using advanced analytics and AI-enabled modeling.

- Partner with finance, underwriting, and senior leaders to shape renewal scenarios, evaluate margin and value opportunities, and support executive-level client discussions.

**Cross-Functional & Enterprise Leadership**

- Lead and influence cross-functional partners across account management, clinical, product, operations, underwriting, analytics, and implementation to ensure aligned, data-driven execution.

- Engage senior enterprise leaders to align resources, remove barriers, and advance complex client and business objectives.

**RFP, Renewal & Market Leadership**

- Provide leadership oversight for complex RFPs and renewals, ensuring disciplined strategy, high-quality responses, and effective execution.

- Maintain awareness of pharmacy benefit management, managed care, and healthcare market, legislative, and regulatory trends to inform client strategy and positioning.

**Success Measures**

- Sustained revenue growth, retention, and profitability across the portfolio.

- Strong client satisfaction and senior-level relationships.

- High team engagement, capability development, and performance outcomes.

**Ideal candidates are enterprise-minded leaders** who combine strong commercial instincts with analytical rigor, executive presence, and the ability to lead experienced teams through complexity, ambiguity, and change.

**Location & Travel**

- Role may be performed from any U.S. location, with flexibility to work remotely or from a corporate hub.

- Ability to travel up to 40%, including overnight and short-notice travel.

**Required Qualifications**

- 10+ years of experience in healthcare, account management, or related client-facing roles.

- Prior people leadership experience, including coaching, performance management, and talent development.

- Demonstrated success managing large, complex employer or health plan accounts through teams.

- Valid driver's license and reliable, insured personal vehicle.

**Preferred Qualifications**

- Experience leading teams responsible for large employer or health plan accounts.

- Experience in a pharmacy benefit manager sales or service executive role.

- Demonstrated accountability for revenue, retention, and profitability within a PBM portfolio.

**Education**

- Bachelor's degree, advanced degree, or equivalent experience.

**Anticipated Weekly Hours**

- 40

**Time Type**

- Full time

**Pay Range**

- $105,000.00 - $231,132.00

## Skills

### Required
- Pharmacy Benefit Management
- Account Management
- Leadership
- Analytics
- AI

### Nice to have
- Data Analysis
- Digital Literacy
- Inclusive Leadership

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Source: [Apply at cvshealth.wd1.myworkdayjobs.com](https://cvshealth.wd1.myworkdayjobs.com/en-US/CVS_Health_Careers/job/TX---Work-from-home/Strategic-Account-Director_R1075408?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)