# Sales Assistant **Company**: Lush **Location**: Bath **Work arrangement**: onsite **Job type**: Part-time **Category**: Retail **Industry**: Consumer Goods **Apply**: https://lush.pinpointhq.com/en/postings/8b6bb8a3-d8a7-4a71-9dc9-73319ba9ad0c?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply **Canonical**: https://yubhub.co/jobs/job_5be44c04-1e1 ## Description Diversity matters at Lush. We are building a brand that represents the people of the world. As a Sales Assistant, you will be the face of the store, welcoming customers and providing a fun, engaging shopping experience. You will use your product knowledge to offer personalised recommendations, perform product demonstrations, and hand out tailored samples. Working closely with your team, you will help drive sales, exceed targets, and create memorable in-store events that keep customers coming back. You'll also manage stock, ensure the shop floor looks its best, and adapt displays to seasonal trends. With flexible shifts, a competitive hourly rate based on the Living Wage, and opportunities for bonuses, you will be well-supported through training and development to grow your skills. Key Responsibilities: - Greet customers warmly and create a welcoming store environment. - Engage with customers to understand their needs, provide personalised recommendations, and offer product demonstrations. - Deliver exceptional customer service by using in-depth product knowledge and offering tailored samples. - Assist in hosting in-store events, providing a memorable and inclusive experience for customers. - Maintain a clean, tidy, and visually appealing shop floor. - Support the store's sales targets by promoting products creatively and working as part of a team to exceed goals. - Manage stock levels efficiently, ensuring shelves are well-stocked and ready for our customers to shop from. - Actively control store costs, such as product waste, to help meet the shop's budget. - Participate in ongoing training and development to enhance product knowledge and customer service skills. - Collaborate with the team to foster an inclusive, respectful working environment, contributing to the overall customer experience. - Work on in-store and external events to leave lasting impressions on customers. Customer Experience: Embrace a true passion for delivering exceptional customer service, inspiring your team to radiate positivity and create memorable 5-star experiences. Our stores are designed to be havens of kindness, aiming to make every customer's day unforgettable. As a Sales Assistant, your vibrant role significantly contributes to infusing this warmth into every customer interaction. Teamwork: Fill the shop floor with positivity, teaming up with your colleagues to achieve goals and cultivate a work environment that nurtures continuous team growth. Your role as a Sales Assistant revolves around making teamwork an instinctive and joyful experience. Communication: Great communication should be part of your daily routine, ensuring information effortlessly circulates throughout the store. Foster collaboration with colleagues, your manager, and nearby stores by keeping communication open and respectful. As a Sales Assistant, your knack for maintaining a positive and approachable communication flow contributes uniquely to the team's success on the shop floor. Benefits: - Holiday allowance - 50% discount on Lush products and spa treatments - Profit-based bonus - Complimentary spa treatment* - Pension scheme - Paid day off for your birthday - Cycle to work scheme - Discounted rail and bus season tickets - Employee assistance programme - 6 months of full pay for parental leave (primary caregiver must qualify for SMP)* - Enhanced paternity leave* - Flexible working arrangements - Employee ownership - Access to employee-led community networks ## Skills ### Required - Customer Service - Product Knowledge - Communication - Teamwork - Problem-Solving --- Source: [Apply at lush.pinpointhq.com](https://lush.pinpointhq.com/en/postings/8b6bb8a3-d8a7-4a71-9dc9-73319ba9ad0c?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)