# SBN - Barista - CTI **Company**: Hollandamericagroup **Location**: Bangkok **Work arrangement**: onsite **Job type**: fixed term contract **Apply**: https://hollandamericagroup.pinpointhq.com/en/postings/27d225b2-0774-48b4-b21d-412fb1fe65ba?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply **Canonical**: https://yubhub.co/jobs/job_5bccffcb-e8a ## Description As a Barista, you will provide prompt service, quality beverages, and products, and maintain a clean, hygienic, and comfortable environment in the Seabourn Square. You will play an integral part in the overall guest satisfaction and experience provided by the set company standards. On a daily basis, you will encounter certain situations, which you'll have to make the correct decisions. These may seem small to some, but the impact is great. Key Responsibilities: - Provides quality beverages, whole bean, and food products, consistently and efficiently for all guests by adhering to all recipe and presentation standards. - Acts with integrity, honesty, and ethics that promote the culture, values, and mission of Seabourn. - Maintains a calm demeanor during periods of high volume or unusual events to keep operating area to Seabourn standards. - Anticipates guests' needs by constantly evaluating the environment. - Communicates information to the Bar Manager so that the team can respond as necessary to create the most efficient service possible. - Assists with new crewmember training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed. - Delivers excellent guest service to all guests by acting with a 'guest comes first' attitude and connecting with the guest. - Follows Seabourn operational policies and procedures, including those for inventory handling and safety and security, to ensure the safety of all guests, officers, and crew. - Maintains a clean and organized workspace at all times. - Maintains regular and consistent attendance and punctuality. - Carries out any other duties and responsibilities as assigned. Public Health: - To be familiar with and execute the Seabourn HESS-MS appropriate to their position. Skills, Knowledge & Expertise: - Education: Excellent command of the English Language. - Experience: Extensive knowledge of beverages such as coffee and teas – basic knowledge of varying brands and quality of liquors. - Advanced understanding of operating a coffee machine and coffee drink types. - Handle multiple tasks at one time. - Physically fit and able to lift more than 20kg. - Basic knowledge of beverage handling procedures with regard to public health standards. - Cost awareness and full understanding of inventory control and inventory taking. - Ability to train and guide assigned waiting staff. - Willing to work on weekends, holidays, and seven days a week and as business requires. - Process information/merchandise through POS register system. Benefits: - Physical Demands: For the safety of yourself and others on board, certain physical abilities shall be maintained. Must be able to bend, climb, perform repetitive motion, and repetitively heavy lift. - Must maintain physical fitness to perform tasks associated with job. - Travel Requirements: Passport – valid for a minimum of 6 months; Flag state issued seaman book; General flag state or flag state approved marine fitness medical; United States C1/D visa; English Marlin test at minimal score of 80%; Pre-employment medical examination. ## Skills ### Required - English Language - Coffee and Tea Knowledge - Coffee Machine Operation - Multitasking - Physical Fitness - Beverage Handling Procedures - Inventory Control - Training and Guiding --- Source: [Apply at hollandamericagroup.pinpointhq.com](https://hollandamericagroup.pinpointhq.com/en/postings/27d225b2-0774-48b4-b21d-412fb1fe65ba?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)