# Senior Program Manager, Revenue Operations **Company**: Elastic **Location**: Canada **Experience**: senior **Job type**: full-time **Salary**: $117,800-$167,800 CAD **Category**: Operations **Industry**: Technology **Apply**: https://job-boards.greenhouse.io/elastic/jobs/8047231?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply **Canonical**: https://yubhub.co/jobs/job_5b67317a-c62 ## Description Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale , unleashing the potential of businesses and people. As a Senior Program Manager, Revenue Operations, you will lead programs of work that span across Field Engineering and Support organizations. ## What you will be doing - Own the design and delivery of programs that cut across Field Engineering and Support, including annual planning, execution model development, and operational rhythm standardization - Serve as the primary owner of canonical operating models: how we run QBRs, how we structure planning cycles, how we build feature adoption plays, how we define and communicate execution norms across geos - Coordinate fiscal year planning activities across both organizations, including headcount & allocation, quota setting, territory carve, and roll-out - Define the standard for how internal customers operate - the rhythms, templates, and frameworks that Senior Analysts then localize for their specific org and geo - Build the feedback loop that ensures geo-specific nuance helps shape the standard rather than accumulate as silent workarounds - Partner with FE and Support management to identify gaps between how teams are operating today and how they should be operating, then design solutions that close those gaps durably - Identify cross-functional processes that are ripe for automation, and partner with Senior Analysts and systems teams to build solutions that reduce execution burden across the team - As automation creates capacity, redirect that capacity toward higher-order critical initiatives - act as a key voice in deciding where the team should spend its time - Establish repeatable communication, documentation, and training protocols that drive successful adoption of new processes, tools, and operating models - Collaborate with Sales Operations, IT, Finance, and Business Systems to identify dependencies and build comprehensive solutions ## What you bring - 5+ years in Program Management, Revenue Operations, or GTM Strategy & Operations in a B2B SaaS organization - Proven experience running cross-functional programs that span multiple organizations - Direct exposure to Field Engineering, Solutions Architecture, Customer Engineering, Technical Sales, or Support organizations - Systems-level thinker: able to identify how a change in one part of an operating model creates downstream effects elsewhere - Highly organized, analytical, and data-driven; comfortable in SQL, G-Sheets, and Salesforce , able to build the analysis that supports the program - Top-notch communicator, able to transition fluently between working sessions with senior leaders and detailed execution conversations with analysts and ICs - Comfortable operating with ambiguity, proactively structuring abstract problems to drive it to a concrete outcome - BS/BA in Business, Finance, Operations, or equivalent experience The typical starting salary range for this role is: $117,800-$167,800 CAD ## Additional Information - We Take Care of Our People As a distributed company, diversity drives our identity. - Competitive pay based on the work you do here and not your previous salary - Health coverage for you and your family in many locations - Ability to craft your calendar with flexible locations and schedules for many roles - Generous number of vacation days each year - Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service - Up to 40 hours each year to use toward volunteer projects you love - Embracing parenthood with minimum of 16 weeks of parental leave ## Skills ### Required - Program Management - Revenue Operations - GTM Strategy & Operations - SQL - G-Sheets - Salesforce --- Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/elastic/jobs/8047231?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)