# MarCom Enablement & Measurement Specialist

**Company**: WSP
**Location**: Pasig City, National Capital Region (NCR)
**Work arrangement**: onsite
**Experience**: senior
**Job type**: full-time
**Category**: Operations
**Industry**: Consulting

**Apply**: https://emit.fa.ca3.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_2001/job/98714?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_5b3b9e59-a86

## Description

We are seeking a MarCom Enablement & Measurement Specialist to join our team in Pasig City, National Capital Region (NCR), Philippines.

The successful candidate will be responsible for running Jira as a well-governed source of truth and building the methodology that connects work, spend, and value so leadership can make evidence-based decisions.

## Responsibilities

### Jira Administration, Governance, and Enrichment (80%)

- Administer Jira for approximately 300 users, including boards, workflows, fields, permissions, and configurations.

- Provide day-to-day user support and troubleshoot Jira issues.

- Manage access, onboarding, and offboarding, and maintain training materials for users and super users.

- Build and maintain automations to reduce manual work and improve efficiency.

- Configure intake forms, request types, and templates aligned to the MarCom service catalogue.

- Manage configuration changes through a change log and a test-before-release process.

- Assist with the initiative intake process.

- Maintain Jira governance and standards across teams.

- Monitor and improve data quality to ensure reliable reporting.

- Maintain the MarCom taxonomy in Jira.

- Run regular data-hygiene checks and follow up with owners to close gaps.

- Build and maintain dashboards for teams, Operations, and leadership.

- Analyze Jira data to identify bottlenecks, inefficiencies, and workflow trends.

- Optimize workflows and processes based on data and user feedback.

- Track operational metrics such as cycle time, throughput, planned/unplanned work, and adoption.

- Drive continuous improvement of Jira as the organization’s operational work-management platform.

### Cross-Platform Reconciliation and Measurement (20%)

- Connect what MarCom does, what it costs, and what it influences, including where systems do not share a common key.

- Reconcile across datasets: match Jira initiatives and portfolios to committed spend, purchase orders, and actuals; link Jira initiatives to GCP pursuits, TOPPS, and priority clients; show cost by initiative, portfolio, and tier against the pipeline it supports; bring in campaign and engagement data, effort/time data, and KPI framework inputs as required.

- Build the connecting methodology: design matching rules where no shared identifier exists; apply and document assumptions; label every output as matched, inferred, or assumed; run sensitivity checks.

- Close gaps at the source: identify root causes of breaks; feed fixes back into Jira governance.

- Report: maintain a reconciled work → spend → value dataset and Power BI view; provide validated inputs to quarterly KPI and Marketing Influence on Growth (MIG) reporting.

## Qualifications

- 3–5 years in Jira administration, PMO, business operations, or operational analytics, ideally in a shared-services or GCC environment.

- Hands-on Jira Cloud administration, including workflows, schemes, permissions, custom fields, JQL, and Automation for Jira.

- Proven experience reconciling data across systems that do not share keys.

- Able to build and defend a reconciliation approach.

- Advanced Excel and Power Query; Power BI modelling.

- Understands financial concepts and pipeline concepts.

- Strong written English.

- Strong attention to detail, governance discipline, and a continuous-improvement approach.

## Desirable

- Atlassian certification.

- Experience with Tempo, Jira Service Management, or Confluence.

- Exposure to ERP and CRM data.

- SQL or Python for data matching and transformation.

- Experience with marketing attribution or influence modelling.

- Background in marketing, creative, or agency operations.

- Lean, Agile, or process-improvement experience.

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## Skills

### Required
- Jira administration
- data analysis
- Power BI
- Excel
- Power Query

### Nice to have
- Atlassian certification
- Tempo
- Jira Service Management
- Confluence
- SQL
- Python

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Source: [Apply at emit.fa.ca3.oraclecloud.com](https://emit.fa.ca3.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_2001/job/98714?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)
