# Senior Software Engineer, Backend (Taiwan)

**Company**: Cresta
**Location**: Taiwan
**Work arrangement**: remote
**Experience**: senior
**Job type**: full-time
**Category**: Engineering
**Industry**: Technology

**Apply**: https://job-boards.greenhouse.io/cresta/jobs/5099052008?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_5ade2915-5f8

## Description

As a Senior Full-Stack Engineer with a backend focus, you'll help shape the future of customer engagement through cutting-edge AI. You'll play a critical role in building products that deliver timely, actionable insights and measurable business value from day one.

Our team is developing state-of-the-art AI-powered capabilities that equip contact center agents with knowledge-grounded, context-aware assistance and intelligent task automation before, during, and after customer interactions.

Responsibilities:

- Design, build, and maintain scalable backend services, APIs, and distributed systems that power our AI-driven products.

- Partner closely with frontend engineers, machine learning engineers, data scientists, product managers, and designers to deliver end-to-end customer experiences.

- Own the reliability, performance, and scalability of production systems, proactively identifying and resolving issues before they impact customers.

- Write clean, maintainable, and well-tested code, following engineering best practices and contributing to a high-quality codebase.

- Participate in architecture discussions, code reviews, testing, and continuous integration efforts to ensure engineering excellence.

- Design and implement secure, resilient, and highly available services that meet the demands of enterprise customers.

- Analyze and evolve system architecture to improve performance, scalability, reliability, and operational efficiency.

- Drive technical decisions and contribute to the team's engineering culture through mentorship, knowledge sharing, and continuous improvement.

Qualifications We Value:

- Bachelor's degree in Computer Science, Software Engineering, or a related technical field.

- 5+ years of experience building and operating backend systems, distributed systems, or cloud-native infrastructure in production environments.

- Strong proficiency in backend programming languages such as Go and Python.

- Experience designing, building, and maintaining RESTful APIs and service-oriented architectures.

- Hands-on experience with Elasticsearch or similar search and indexing technologies for large-scale datasets.

- Solid understanding of distributed systems, microservices architectures, and cloud platforms.

- Experience troubleshooting and optimizing system performance, reliability, and scalability.

- Strong analytical and problem-solving skills, with a focus on delivering pragmatic solutions.

- Excellent communication and collaboration skills, with the ability to work effectively across engineering and cross-functional teams.

Perks & Benefits:

- We offer Cresta employees a variety of medical, dental, and vision plans, designed to fit you and your family’s needs.

- Paid parental leave to support you and your family.

- Monthly Health & Wellness allowance.

- Work from home office stipend to help you succeed in a remote environment.

## Skills

### Required
- Go
- Python
- Elasticsearch
- RESTful APIs
- Service-oriented architectures
- Distributed systems
- Microservices architectures
- Cloud platforms

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/cresta/jobs/5099052008?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)