# Section Manager

**Company**: John Lewis & Partners
**Location**: Avonmouth, Gloucestershire
**Work arrangement**: onsite
**Experience**: senior
**Job type**: permanent
**Salary**: £34,500.00 - £53,700.00 Annual
**Category**: Logistics & Supply Chain
**Industry**: Retail

**Apply**: https://jlp.wd3.myworkdayjobs.com/en-US/JLPjobs_careers/job/Avonmouth-Customer-Delivery-Hub-John-Lewis--Partners/CDH-Section-Manager---Customer-Delivery_R-214318-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_5aa7df08-2d3

## Description

As Section Manager in one of our Customer Delivery Hubs, you'll manage a team of Partners responsible for direct to customer deliveries and ensure the smooth running of the supply chain operation as well as maintaining the very best customer service standards expected of the John Lewis brand.

You'll ensure all operations adhere to legal compliance rules and regulations and deliver all operational KPIs / SLAs in line with Partner, customer, and profit business-wide metrics.

Expected salary - Salary up to £45,000 depending on experience.

In addition to your contractual pay, any time worked between 18:00 - 22:00 will attract an Evening Premium at a rate of £3.75 per hour, and any time worked between 22:00 - 06:00 will attract a Night Premium at a rate of £4.75 per hour.

**Key Responsibilities**

Your day-to-day responsibilities will include:

- Planning operational resources (daily and weekly) with the Partners and agency.

- Developing and maintaining relationships with the operational teams to ensure communication across the site remains effective.

- Monitoring and analysing department KPIs to look for trends and opportunities to facilitate continuous improvement within the team.

- Managing driver requirements, such as dart tags, fuel cards, and vehicle keys.

- Ensuring daily communication with the transport planning team.

- Managing the day-to-day running of the transport office (for example, schedules and conference calls).

You'll need to be open to flexible working hours, as this role has the head of branch, out-of-hours, and key holder responsibilities.

**Essential skills/experience you'll need**

- Knowledge of transport operations and legal compliance.

- Current driving licence.

- Driver CPC qualification.

**Desirable skills/experience you may have**

- Knowledge of Transport Operations and Legal Compliance.

- Experience of managing disciplinaries and grievances.

- C1 UK Driving Licence.

- Hiring Manager / Recruitment experience.

- Incident management experience.

## Skills

### Required
- transport operations
- legal compliance
- driving licence
- Driver CPC qualification

### Nice to have
- Knowledge of Transport Operations and Legal Compliance
- managing disciplinaries and grievances
- C1 UK Driving Licence
- Hiring Manager / Recruitment experience
- incident management experience

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Source: [Apply at jlp.wd3.myworkdayjobs.com](https://jlp.wd3.myworkdayjobs.com/en-US/JLPjobs_careers/job/Avonmouth-Customer-Delivery-Hub-John-Lewis--Partners/CDH-Section-Manager---Customer-Delivery_R-214318-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)