# Telecare Officer

**Company**: London Borough of Hackney
**Location**: London Borough of Hackney, Greater London
**Work arrangement**: onsite
**Job type**: full-time
**Salary**: GBP 50,778 - 52,920 per year
**Category**: Social Care
**Industry**: Healthcare

**Apply**: https://www.jobsgopublic.com/job/telecare-officer-115017?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/telecare-officer-5a964d90-f5b/

## Description

Hackney is one of the most dynamic and progressive local authorities in the UK. We are a resilient, vibrant, and creative borough in the heart of London, with strong, diverse communities and a powerful set of shared values.

The Telecare Officer (OT) role sits within the Adult Social Care division, specifically within the Occupational Therapy and Sensory service. We are a forward-thinking and innovative service committed to enabling independence and supporting residents to live safely in their own homes.

**Responsibilities of the Role**

As a Telecare Officer (OT), you will act as the lead for TeleCare and be responsible for establishing and running a new in-house Telecare assessment service. Your key responsibilities include:

- Developing the TeleCare service: Designing and delivering training interventions for staff and carers, and ensuring practitioners understand the role of assistive technology to support health prevention and personalization.

- Improving the quality of assessments: Reviewing complex requisition requests, providing clinical guidance to practitioners, and implementing activities to enhance assessment quality.

- Supporting emergency hospital discharge: Facilitating safe hospital discharges by coordinating the installation of essential TeleCare equipment at short notice.

- Performance and monitoring: Monitoring service performance against benchmarks, managing data accurately on internal systems (e.g., Mosaic, ELMS2), and reporting progress to senior managers.

- Supervision: Providing effective supervision to the Telecare Co-ordinator.

**Requirements of the Role**

To be successful in this role, you should possess:

- Qualifications: A UK state-registered degree in Occupational Therapy and a current Enhanced Criminal Records Bureau assessment.

- Technical Experience: Significant experience in carrying out effective OT assessments for disabled people, developing/running TeleCare services, and installing basic TeleCare equipment.

- Skills: Strong ability to plan and deliver effective training, facilitated sessions, and small group events. Ability to create work plans, supervise staff, and manage performance.

- Knowledge: Expert knowledge of the aims of TeleCare, assistive technology, the social model of disability, and relevant legislation such as The Care Act 2014.

- Communication & Effectiveness: Excellent communication skills, the ability to work under your own initiative, and the ability to prioritize work effectively in a fast-paced environment.

- IT Proficiency: Working knowledge of typical IT tools including database, word processing, and email, and information management systems.

For more fresh new jobs, check out [yubhub.co](https://yubhub.co/).

## Skills

### Required
- Occupational Therapy
- TeleCare
- assistive technology
- training delivery
- performance management
- supervision
- data management
- IT tools

---

Source: [Apply at jobsgopublic.com](https://www.jobsgopublic.com/job/telecare-officer-115017?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)