# FR - Réceptionniste (H/F/X)

**Company**: Accor
**Location**: Boulogne-Billancourt, IDF
**Job type**: full-time
**Category**: Hospitality
**Industry**: Hospitality

**Apply**: https://jobs.smartrecruiters.com/Accor/744000161493859-fr-receptionniste-h-f-x-?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/fr-r-ceptionniste-h-f-x-5a6192eb-b33/

## Description

Join a hotel within the Accor network, a leading hospitality group with a diverse portfolio of brands and properties.

As a Front Desk Receptionist, you will be the first point of contact for our guests, providing a warm and quality welcome, and ensuring their stay is memorable.

Key responsibilities:

- Provide exceptional customer service, responding to guest requests and resolving issues promptly

- Manage check-in and check-out processes, including billing and payment

- Coordinate room assignments, taking into account guest preferences

- Apply tariff recommendations and seek opportunities for additional sales

- Participate in coordinating room management with various hotel departments

- Prepare for group arrivals to ensure efficient and personalized service

- Oversee the lobby area, manage taxi services, and handle luggage storage

- Contribute to achieving service quality and quantitative objectives, and participate in retaining existing customers

Requirements:

- Previous experience in hospitality or customer service

- Positive attitude and excellent communication skills

- Ability to work in a fast-paced environment and prioritize tasks effectively

- Proficient in English, both written and verbal

- Familiarity with eco-friendly practices and willingness to engage in sustainable initiatives

Benefits:

- Employee discounts at Accor properties

- Training programs through Accor's Academies

- Opportunities for professional growth and development

- Commitment to diversity, inclusion, and social responsibility

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## Skills

### Required
- English
- customer service
- hospitality software

### Nice to have
- additional languages

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Source: [Apply at jobs.smartrecruiters.com](https://jobs.smartrecruiters.com/Accor/744000161493859-fr-receptionniste-h-f-x-?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)